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How Companies can overcome the Challenges to their Digital Transformation

 

It’s 2019 andthe digital transformation is still a hurdle and bring some major obstacles for companies. Those times when companies could opt for or against the digitization of their business processes, products and services are long gone because it’s no longer an option, but a survival strategy to stay in the market therefore IT departments and IT companies must overcomethis challenge in order to survive in a competitive business world.

 

To successfully overcome digitalization challenges IT departments and IT companies must always be double tracked. On the one hand, there is a need for new technologies to adaptthe existingIT systems in line with new market conditions, competitiveness and customer orientation. On the other hand, a good corporate organization must be able to constantly develop and act flexibly. It is only with the collaboration andexpansion of the two unitsthat companycanbe certain that they are in a good position to innovate and to survive in the digitized market era.

 

Therefore, in the following, we have put together practical techniques for digitization as well as methods for agile organizational development, with which IT departments and IT companies can overcome hurdles on the path to successful digitalization in a structured way.

 

  • Focus on delivering the best Customer Experience: The priority of a company to use digital technologies is to offer their customer’s a unique and unforgettable experience. Enterprises must see customer experience as an increasingly important differentiator.

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  • Short-term projects: Avoid making strategies for a short-term period. The planning for digital transformation adoption goes beyond than few months. As Digital transformation projects involve a big staff internal and external for an unpredictable period, costs and time must be well calculated in advance.

 

  • Hyper-personalization: Customers increasingly expect an advanced and real-time customization of products, services, content and customer experience at an individual level. Designed to perfectly match their preferences, needs and expectation. To leverage this hyper-personalization, tailor-made solutions must be use with the integration of Big Data and Artificial Intelligence technologies.

 

  • Transparency for the user: Enable users to understand how the personalization of the systems operates and control their models so they can engage more in self-awareness, trust and confidence.

 

  • Change Management: Lack of change adoption in companies is one of the biggest obstacles in the way of digital transformation. They must understand that with the adoption of the change management, organizations can easily and more quickly respond to client demands. Helps to align existing and solutions within the institution.

 

Companies must deal with ever-new waves of disruptive technologies that impact every aspect of their organization as well as their business ecosystem. Cloud Computing, Social Media, Augmented Reality, Virtual Reality, Blockchain, Artificial Intelligence, Big Data, the Internet of Things – all of these and more have hit businesses over the last decade, and each of them requires a certain level of technical skillsets to design and implement new solutions.

 

The role of digital technology in the overall value creation of any business has become so prominent, that we witness a radical reshaping of traditional industry boundaries as virtually every business is becoming a technology company. No matter if it is food, travel, entertainment, construction, automotive, agriculture or any other sector – they all are more and more dominated by the digital paradigm.

Authentication Process: Balance between Security and a Positive User Experience

Authentication Process Balance between Security and a Positive User Experience

The number of digital services is growing rapidly. Every single web and mobile application, that companies use, applies different authentication methods. They are indispensable for security of their applications. Providers of these applications / services face multiple threats regarding their cyber-security, which obliges them to install and maintain solid security strategies to authenticate users. This can result in many different authentication methods and processes depending on different services. As authentication processes not only secure the applications themselves, but also create individual access protection for each user account. Their protection has to be done while maintaining a positive user experience.

 

Imagine a scenario where user doesn’t require a password to log in to check their email; and another where they need to authenticate their credentials every few minutes using CAPTCHA codes. Without a single doubt, the first scenario is very pleasant from a user experience perspective but lacks a lot of security. Inversely the second one is extremely secure, but is very irritating from a user experience perspective, and no one would be interested in using it. This is exactly where organizations need to learn how to balance user experience and security because one of the biggest online frauds most users are wary of is identity theft. It not just destroys reputations but can result in major financial losses for organizations.

 

Security professionals must not overlook the user experience while they work on their security strategies. As in cyber world, it is not always easy to determine that you are who you really claim to be, organizations must use identity and access management to protect sensitive information. Security professionals must ensure that only authorized users have access to the system and their information is safe online and they can continue to safely use it.

 

In order to place a right authentication processes, organizations need to:

 

  • Make sure that users’ data is secure by adding additional layers of encryption by providing a positive online experience.
  • Create identity verification and authorization services that can be seamlessly integrated and facilitate user transactions.
  • Consider employing the services of a company that helps in the protection of the online identity and information of their customers, while providing them with an effortless experience.
  • Access authorizations must be implemented on the basis of the “need-to- know” principle: users must only be provided with minimum access and functionality needed to perform their tasks.
  • Privileges may only be given to users when really justified.
  • No single person must be allowed to approve access requests for himself.
  • Avoid sending confidential data via e-mail as they carry an extremely high risk of passwords as they could be easily stolen.

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Data/information is an asset for today’s organizations and individuals. Data may be less or more important and very often has a monetary value. The disclosure, improper modification, or unavailability of information may incur expenses (loss) or missed profits for the organization or the individual. Therefore, most organizations and individuals must protect their data to a certain extent from threats.

Unlocking the Potential of Modern Hybrid Cloud Infrastructure

The Continued Growth in Private Clouds

We live in a world where information technology is embedded everywhere, and every device is in some way, shape, or form connected. Digital transformation is changing every industry with the use of new-gen platforms and technologies by enterprises to create value and competitive advantage through new business models and new relationships. The IT market is becoming dominated by tools that have the ability to easily migrate workloads between on-premises and public cloud. This is the main reason companies choose hybrid IT infrastructure, proven by a recent report “2019 State of the Cloud Report: See the Latest Cloud Trends“.

 

Cloud computing has matured to the point where it has become an indispensable part of the modern IT landscape and a central component in the IT strategies of most enterprises. While it is clear that all forms of cloud computing are on an accelerated growth, hybrid cloud is particularly in the spotlight. Today the term hybrid IT is often misused to represent the combine usage of private and public cloud, without a well thought strategy. The result is often diverse and unpredictable, and success differs from company to company and industry to industry as each enterprise works with different management model, application architectures, storage and data services. These differences can limit the ability to easily move enterprise and cloud-based applications to where they are needed.

 

In order to create an effective, modern hybrid IT infrastructure, businesses need to define their own Hybrid Cloud Strategy. Before any investment or any step towards cloud, they must question clearly what strategies they need to implement for a genuine hybrid cloud including hybrid infrastructure and multi-cloud where different IT professionals, customer and vendors will be working together.

 

By answering this question, you can calculate which of these options are less valid or valuable to your business. Each of the options can be used to build an effective and sophisticated platform, depending on the needs of your organization. The critical factor is making sure that hybrid cloud works for your organization. No two businesses are alike. Similarly, there is no reason why any two hybrid cloud strategies should be identical either. You can define what hybrid cloud means within the context of your business or organization. Here are some of the key questions that need to be answered:

 

  • Do we have a thorough picture of our current landscape?
  • Which applications need to move to the cloud – and what cloud environments suit them?
  • Why are you pursuing a hybrid cloud strategy?
  • Do you know what migration is going to cost you?
  • How much will your organization benefit from hybrid cloud? Think about the ROI
  • What must it deliver in order to meet your business goals?
  • Which workloads, applications, systems and infrastructure will it need to support?
  • How much flexibility and agility will it need so that you are ready to respond to future change and challenges?
  • How secure is the data stored on cloud? Where are the less obvious vulnerabilities in hybrid cloud environments?

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These are important considerations. The best strategy for successful deployment in the cloud requires assembling knowledgeable IT staff, which may involve some continuing education. Making your internal deployment groups and your external cloud service provider part of the process is also key to a successful migration.Most importantly, asking the right questions before will save you from uncomfortable situations later. Therefore the right hybrid cloud strategy, one that is appropriate and tailored to the requirements of your business, will help deliver the next level of productivity, agility and customer experience needed for success in today’s digital economy.

Basic Measures to Improve IOT Security

The Internet of Things has picked up speed. It continues to grow and is already a priority in both, our private and professional life. Today, even light switches and dishwashers have internet access. And at the same time, you have access to your IT systems. This creates numerous opportunities but also a completely new threat situation. Security measures in the particular IoT and Industrial IoT are particularly important because of the numerous weak points. Because, although the IoT is growing so dynamically, we are still at the beginning. Hackers, however, have long been keeping an eye out for the potential vulnerabilities. And not only that, the attacks are already successful. The financial impact of such incidents is severe:

 

  • In 2016, the Ponemon Institute estimated the average cost of a data breach at more than $ 7 million.
  • The Equifax incident will eventually cost the company $ 439 million.
  • This year Facebook fell victim to two spectacular security incidents. They were enough to stagger Facebook’s share prices, and CEO Mark Zuckerberg himself lost $ 11 billion and was forced to testify before a Congressional committee.

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Due to a vast variety of devices present in the market, data protection and data security are falling behind. To take fully advantage of intelligent IT and avoid security risks, companies must tale various actions and tailor security of IOT to their actual needs. For securing these IOT, comprehensive and precisely tailored concepts and solutions are important and effective. New standards and uniform standards would be necessary but are not implemented in the currently available concepts and therefore not automatically available. You can make an important contribution to security by making individual settings, by focusing on the encryption of stored and transmitted data and by monitoring and reporting the achievement of goals. The optimization of currently IOT available in the market is possible in a few steps:

 

  • The first step in finding better IoT security is risk analysis. Therefore, include IoT devices in your risk management and set the monitoring performance for all networked devices in the system. ENISA has published an online tool to assist IoT operators in risk assessment. The tool provides a combined view of the proven security methods. The information provided by this tool for each topic reflects the information contained in corresponding ENISA reports published in the past.
  • Align the comprehensiveness (degree of depth, consistency and assurance of security measures) and scope (degree of fit to the industry or system needs) of security needs with the investment of your IOT projects.
  • Activate a strong password protection.
  • Change the manufacturer’s default settings, set highly secure passwords, and focus on comprehensive security endpoint. Active scans of new devices support your comprehensive security concept.
  • Update device firmware.
  • Enable encryption in both hard drives and communication platforms.
  • Implement all of your IOT devices into your segmented network and protect them by your powerful firewall.
  • Don’t do any jailbreak of devices or installations of unauthorized third-party marketplaces
  • Create regular backups of the IoT automation server configuration and automation rules files.

 

A survey by Trend Micro shows that companies have significant weaknesses in the security of the Internet of Things. Only 14% of IT and security decision makers surveyed said they had a complete awareness of IoT threats in their organizations. 37% of respondents admitted they were not always able to define their security needs before implementing IoT solutions.

 

Cloud computing and IoT are dramatically changing IT infrastructures. It’s not just about the risk of individual devices, but the incidents that cyber-attacks show by the use of inadequately protected devices. When it comes to security and privacy in the IoT, not only risks to the IOT should be stopped but also risks posed by the IOT. Despite this dual motivation to do more for IoT security, Internet security is still not doing well. As important as special IT security solutions may be for the particular risks in IoT and Industrial IoT, even basic protection, which is common in traditional IT, could improve many things as long as the IoT solutions offer appropriate settings and functions.

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