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Business Continuity: What is important in a VPN service?

Business Continuity What is important in a VPN service

The coronavirus crisis has hit us hard. It has dramatically transformed the companies by obliging them to make the abrupt shift to working from home. Remote work, home office, smart working, due to the health protection (Coronavirus restrictions), more and more companies are accessing them. In the current case, nobody expected a crisis in which offices would be closed for months and social distancing would change the way people work together. Companies in which home office was a foreign concept until recently suddenly had to send 90% or more of the workforce home for “remote work”. A step that had required precautionary measures on the part of the company so that compliance with data protection guidelines is not jeopardized by the fact that employees work from home. This was a huge challenge for IT teams.

 

The pandemic has made it clear that businesses need to rethink their continuity concepts. Because even the best emergency plan can never foresee all the consequences of a crisis. In order to remain active, under any circumstances, companies need a flexible IT environment that can quickly adapt to unforeseen events at any time – as far as possible.

Due to all these changes, IT departments must increasingly take remote employees and service providers into account when it comes to IT security. The increased use of home offices also increases the dangers of business-critical systems and confidential data. As a result, it is important to understand the different types of users who log into their systems from outside, as it is highly recommended to manage, secure, and monitor this access.

 

A sudden shift to home-office resulted that over the course of just a few business days, the use of Virtual Private Network (VPN) technology expanded from select remote users to entire employee populations. Most organizations already had a VPN for remote work connections, but adding an extra layer of security to your network is also a good idea. As VPNs became vital to today’s business operations, critical to keeping alive commercial, government, and healthcare organizations, it’s important to acknowledge what is really important in a VPN service.

A VPN is the best way to secure data in transit. It encrypts and secures all the internet traffic flowing between a laptop or smartphone and the VPN server. That makes it very hard for hackers to pry into confidential data. Ideally, the VPN provider does not collect any information about the online activities of its customers. But let me highlight that the internet is far from the ideal place. VPN providers store data about their users’ online activities in so-called “logs”. However, surveillance is not the goal here. Providers collect data only to optimize their services. Basically, they collect and store theses 4 types of information on their customers:

 

  • Connection data: The VPN providers save the times and data on their customers’ registrations and cancellations, the usage time, and the amount of data in the download/upload.
  • Online activities: The VPN providers essentially save the browser history, i.e. pages visited, search queries, and services used.
  • Original IP address: The providers save the IP address of the device with which the customer surfs the Internet.
  • Connection statuses, control, and error messages

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It is harmless if connection data and online activities are collected anonymously. This enables the provider to generate important information and preserve the anonymity of its users. It’s also stated in the provider’s logging guidelines, that the collected data is deleted after specified time intervals.

 

What you should know before registering for a VPN service?

Before registration of a VPN service, you must inform on the home country of the VPN provider as every company is subject to certain regulations by the state authorities in the state in which it is registered. In many countries, including the EU countries, the USA, and Australia, strict regulations apply to data collection and retention. The aim is to oblige Internet service providers (ISPs) to collect and store data. This concern, for example, visited websites or sent emails. With a VPN, this type of mass surveillance can be avoided because the VPN encrypts the data.

 

Encryption is the transformation of readable data into a meaningless sequence of data. Cyber distancing the device and ensuring that all data between the work and home network is sent over an encrypted channel provides additional protection for data and company resources. An encryption key is required to encrypt the data. Only those who have access to the key can decrypt and read the transmitted data. The gold standard for the protocols is AES (Advanced Encryption Standard). The VPN providers use either the AES-128 or AES-256. The former is very secure and is considered to be absolutely secure and currently the highest encryption standard on the market.

In addition to the encryption, a kill switch option is also offered. With the kill switch function, an Internet connection ends automatically if the secure VPN fails. This ensures that the online activities of the user remain hidden if the VPN connection fails.

 

As most providers use encryption, it slows down Internet speeds. This has an impact on the download and browsing speed. This can also adversely affect the stream quality of streaming services. There are a few things that users can do here, such as, choose a fast VPN, choose a VPN location nearby, the closer the location, the shorter the waiting time. Perform a server test, providers usually select a server automatically. But that’s not always the best choice. With the help of speed tests, it is possible to find the perfect server.

 

In addition to the use of VPN, IT risks associated with remote work are limited by companies using specific protective measures and technical solutions. Including:

  • Profiling of the home office / smart worker. It is critical for a company to define in advance profiles of remote workers based on their role, what information can they access from distance. The security mechanisms for occasional remote workers and for full-time home office workers must also not be the same.
  • Authentication of remote access. The introduction of a system for identifying the home office worker, as soon as he or she connects to the company system, is a huge step into preventing unauthorized access to the company’s valuable data. Ideally, multiple authentication systems must be used such as user name, password, one-time code, etc.
  • The most important measure to avoid any cyber risk, it’s important to carefully draft a BYOD policy in place with employees and educate them on the protection of confidential and proprietary information and trade secrets information. Not having a comprehensive policy becomes problematic when employees are fired or resign.

 

The past few months have shown that companies that are already further advanced with their digitization and use protection strategies are suffering less from the crisis. It’s always important to draw users’ attention to the IT security problems associated with smart working. Regular virus protection updates, the separation of private and professional inboxes, restrictions on the use of external devices (USB sticks, hard drives, etc.) for transferring data from one computer to another, etc. Smart workers must always be reminded of the best basic practices to achieve great protection against any inconvenience.

E-commerce Project: How to Avoid Your Online Store Deployment Disaster

E-commerce Project How to Avoid Your Online Store Deployment Disaster

Internet and user-friendly technologies are facilitating commerce among companies. e-commerce is witnessing exponential growth by dramatically reducing costs, providing large access to the consumers and vendors, improving marketplace liquidity, and maintaining a whole new array of efficient and flexible transaction methods. All these benefits make e-commerce an indispensable part of the global retail framework.

 

The global online retail market surpassed 3.5 trillion U.S. dollars in 2019. Digital B2B sales also witnessed a huge growth in parallel with B2C eCommerce. Last year, the online sales that took place on B2B eCommerce sites, log-in portals, and marketplaces increased by 18.2% to $1.3 trillion from $1.1 trillion in 2018. It makes clear that the start of B2B e-commerce has not only been the lever for more sales success for companies since the beginning of the COVID-19 pandemic but rapid technological developments and internet access adoption are rapidly increasing around the globe, the number of digital buyers worldwide is climbing at an exponential rate.

In spite of the statistics and benefits listed here above, the decision for an e-commerce software is an important step in any B2B e-commerce project, even though it’s not the only aspect to achieve 100% online success. When it comes to business impact and adoption, e-commerce projects for manufacturers don’t always reach their full potential as many of them reach their limits during their B2B e-commerce project. With insufficient planning, a lot can go wrong before the webshop goes live. But that can also be avoided very easily!

 

B2B and B2C eCommerce are completely different channels as B2B transactions are more complex than B2C. It can take two months or two years from the first kick-off to the go-live of an e-commerce shop in the B2B environment. B2B channels are more diverse than retail websites and marketplaces that attract consumers. Of course, the scope and complexity of the business area and the choice of a platform play a major role in the duration of the project. But it is often home-made delays that exceed the time frame and unnecessarily strain your budget and nerves.

 

E-commerce is a highly competitive area. In order to be successful here, all areas of the company need to be around one table. The basic understanding of technology for webshops must be discussed and understood, it is of crucial importance to take the necessary time to align the new online experience with your own brand values, vision, and corporate personality. Acknowledging the consequences of different platforms and delivery models, business processes, and data storage functions in the webshop are vital. In many ways, it gives your customers more options than ever before, as the internet is a huge and confusing place. So, define the difference you’re making with your offering and cleverly create digital touchpoints that make your business stand out.

 
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It’s clear that the heart of e-commerce is business logic and data, which is why the existing ERP system plays a central role. The decision on which type of e-commerce application is going to be implemented is very important. ERP managers and partners must therefore be closely involved from the start. The same applies to specialist departments whose processes are affected by the e-commerce project, such as financial accounting, which experience has shown is often integrated far too late.

 

A realistic calculation of the workload and total investment/running costs are often neglected. It’s true that it might be difficult to attribute costs before deploying an online workshop. But a better preparation and appropriate documentation can give you an exact estimation, along with providing you with the choice between in house implementation or external service providers.

 

There should be open communication between your company, developers, and the management so that all processes are streamlined. Discuss all your expectations related to your webshop with your core team. Once they know the vision and results you are looking for, all the qualities of project management can be aligned. This step will definitely save you a project for any misunderstanding in the future, as often an e-commerce project fails because those involved are informed too late or are confronted with unrealistic guidelines. Thus, give your dedicated team the time to plan and tell you how they will deliver the results in the most effective and efficient way possible, by offering you good project management with appropriate documentation. Time is the money, so use it to understand the dedicated team members’ point of view on how they can achieve great online success.

 

Just having a beautiful fancy webshop isn’t enough, performance characteristics of the website must not be ignored. Before your website goes online, it’s highly recommended to carry out specific test scenarios with clear requirements, ideally from different departments and selected customers as testers. This helps to counteract undesirable developments at an early stage, to make necessary adjustments, and to avoid duplication of work. You must carry out all the typical tests such as Functional Testing, Usability Testing, Security Testing, Performance Testing, Database Testing, A/B testing, on regular basics in order to recognize errors on time.

 

In this pandemic, this is the right time to go online. B2B sales are defiantly a complex trade, thus your strategies must be well thought in order to ensure the smooth functioning of the B2B supply chain. These strategies are unique for each business and must improvise as per circumstances. The faster an e-commerce project succeeds, the better the team gets for further online development.

CyberCrime : 2020 Dark-Web Market Report

DARKWEB CYBERCRIME COVID19 CORONAVIRUS

For the third consecutive year, Armour’s security research team, Threat Resistance Unit (TRU), investigated secretive hacker markets and forums to explore the illegal goods and services that cybercriminals can offer or purchase there. This report is based on 15 markets and a large variety of underground hacker forums, news sites, and digital archives, so-called, open repositories, between October 2019 and June 2020. The goal of the TRU team is to understand the state of a such sustainably growing and remarkable innovative ecosystem of the dark-web in order to be able to better assess the current and future threat situation.

 

For the first time, the TRU team has also examined pharmaceuticals and other health products sold on these bootleg markets, especially those related to COVID -19. This health crisis has not only affected legitimate marketplaces but has unfortunately created dozens of fraud opportunities for cybercriminals to exploit thousands of people with a range of scams.

 

The results of the study are as frightening as in the reports of the past two years. Stolen bank and credit card data, PayPal accounts and cloned loans, ATM, or debit cards are among the standard offers on the marketplaces. Full identity packages and a variety of malware were still being offered, as well as – Remote Desktop Protocol (RDP) credentials. Last mentioned have even fallen in price this year, indicating that these credentials are currently in mass circulation. Seen the increase in the number of teleworkers, over the past six months, this is not surprising, as many companies were unprepared by the lockdown due to COVID and have not had the opportunity to implement appropriate security measures.

 

Security researchers also found a number of offers in the service sector that have been popular with cybercriminals for years. These include attacks using a distributed denial-of-service attack, aka, DDoS, in which the website of the attacked company, often their competitor, is paralyzed by the simultaneous access of thousands of hijacked end devices. The goal behind taking down a website using DDOS attacks is stealing corporate email credentials, providing ransomware-as-a-service (RaaS), or transferring thousands of dollars of cash into a bank account or PayPal account of one’s choice. The theft of individuals’ corporate e-mail access data, RaaS, botnets, and the simple theft of hacked bank accounts are also becoming increasingly popular.

 

In addition to these already known and often horrifying threats, which can easily be reserved or purchased via the Dark Web, the TRU team has also exposed several new products and services this year. These include the offer to completely destroy a competitor’s business. This is supposed to work by spamming emails and phone calls, sending unsolicited goods, and publishing the victim’s phone number in dodgy advertising campaigns and is available for the comparatively bargain price of $185. Another new feature is that cybercriminals can book a complete e-commerce service that provides them with everything they need to start a business, even on the dark web. A growing ecosystem of advertising opportunities, news sources, and rating systems for the services offered also seem to be establishing itself to provide buyers with the right information.

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This year, the TRU team was particularly concerned that they discovered a number of fullz business for sale, known in hacker jargon as “fullz”, which contain complete packages of individual identification information, as well as Personal Fullz where the data was filtered from financial loan applications. Business Fullz contains everything attackers need to act as legitimate representatives of a real business. Personal fullz from credit applications, on the other hand, contain enough personal information to commit identity theft. In addition to that, one of the most worrisome items the TRU team saw this year was the Hacker University. For just $125, paid in Bitcoin or Monero, the “professors” at this online university can provide all the knowledge newbies need to succeed as cybercriminals, from operational security to Wi-Fi hacking to network attacks.

 

Another interesting service that the TRU team has discovered in the cyber underground is a complete turnkey e-commerce service that enables the possibility for dark web sellers to set up their own e-business in an underground marketplace from which they can sell their illegal goods and services. This offer includes 4 different levels of digital marketplace services. You can opt for “standard”, “Business”, “Plus” and an “Ultimate” package. The Standard package comes at the price of 5000 euros and includes website hosting services, technical support, escrow plug-in, and payment gateways for Bitcoin, Litecoin, and Monero. Other packages are offered for 10.000€ and include all standard features plus light or advanced marketing support and promotions. Over 240 customers are benefiting from this e-commerce service.

 

Like previous years, the dark-web still provides you the possibility to rent expensive software for a specific project at a much lower rate than the officials’ vendors. For instance, you can easily obtain the 2019 version of Adobe Premiere Pro (a program for video editing) for $5.67, or a license for one user to Adobe Creative Suite Master Collection CS6 with 18 different popular Adobe products for a very attractive rate. Multiple other types of commercial popular software are listed for $250 per day and up to $1,000 for three months’ access.

 

Cybercriminals don’t only need software to do their business, they also need a reliable IT infrastructure to host their malware, botnets, spam, and phishing sites. They want their IT infrastructure to stay online 24/7. They can get a morally liberal service called “bulletproof hosting” for the way it can largely withstand scrutiny for a cost of $4 and $19 a month. Bulletproof hosting companies can be found in any country. However, many of them are located in China, Russia, Ukraine, and Belarus.

 

You can find the full “Dark Market Report” on this link.  The information is relevant for security experts and companies worldwide in order to acknowledge the trends in the dark web in order to adapt their security strategy accordingly. Knowledge is power and the more you know about your enemies, the better you can protect yourself.

Threat Intelligence: Combatting Cyber Crime with Artificial Intelligence

Threat Intelligence Combatting Cyber Crime with Artificial Intelligence

Since the past few years, Cyber ​​Attacks are becoming more and more complex and frequent. Hackers and cybercriminals, armed with sophisticated, effective, and faster malware, have literally stolen millions of billions of dollars from online corporate accounts and individuals around the world. The days in which a bank robber personally attacked a branch are (almost) gone, the big coups today take place behind the screen.

 

Even with the best prevention, it will never be possible to resist them all. In order to defend themselves and to minimize damage, organizations need to be able to identify incidents quickly and act appropriately. In the fight against cybercriminals, technology alone is not enough. AI disciplines such as machine learning supervised or unsupervised learning, real-time decision making and deep learning play a critical role.

Artificial intelligence is as important as efficient processes when it comes to cybersecurity. Intelligent algorithms help to identify threats better and faster. AI-based security systems have a lot of advantages to offer in terms of threat intelligence. The fact is: the faster you recognize a security incident, the better the damage can be limited. The damage costs are still affordable if they are discovered promptly.

 

In the past two years, almost every second Belgian company has suffered damage from cyber attacks. Prime Minister Sophie Wilmès said in parliament that according to Belgium’s Centre for Cyber Security (CCB), cyberattacks in Belgium nearly tripled in 2019. A peak increase from 2018. Another Research from the FBI IC 2019 Internet Crime Report indicates that more than $3.5 billion was reported lost as the result of global cybercrimes in 2019 alone. That’s a total of 467,351 incidents that were reported by businesses and individuals.

 
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In order to detect cyber attacks, the majority of companies evaluate log data and protocols. And only a few of them practice emergency management including regular exercises. That is exactly what would be important. Because in order to minimize damage, companies need a well-coordinated incident response team that can act quickly in an emergency. The security experts are facing evolving challenges on a daily basis, as the nature of attacks evolves, and adversaries operate in well-organized, highly skilled groups. On one hand, cyber-attacks are becoming more and more complex. At the same time, the number of cyberattacks is increasing continuously, which means that the attack surface is growing as digitalization progresses. With the help of artificial intelligence, large amounts of data can be analyzed in a short time, unknown files compared with threat intelligence platforms, and thus malware detection and conspicuous behavior patterns can be checked faster using existing rule catalogs. AI can find potential intruders in the system, much faster than the security experts. AI enables faster attack detection, response, and minimize possible damage while reducing the need for human cybersecurity experts. AI can learn from security analysts and improve its performance over time, leading to time savings and better decisions. Thus, AI technologies improve threat intelligence, prediction, and protection.

 

AI only works really powerfully if the algorithms used in machine learning systems and artificial intelligence (AI) can only be as good as the data used for their development. A correspondingly large and high-quality database is not only needed for the detection of anomalies, but it is also a prerequisite for the continuous development of the AI ​​systems. Equipped with a sufficiently large and high-quality database, AI contributes rule-based knowledge and analytical accuracy for threat intelligence services. Still, it doesn’t work without human intelligence. Poor data quality leads to poor AI, an inadequate detection rate, and ultimately poor security. High-quality data are essential for high-quality algorithms.

 

In addition to speeding up the response time, another advantage is the accuracy of the detection. Instead of getting tons of warning notifications, which often turn out to be false positives, companies can concentrate their resources on risk minimization and strategic measures. AI solutions can process information in nanoseconds and derive valuable suggestions from it, but not all information is really relevant. The systems, therefore, need input from the analysts to understand the context of a security incident.

 

How good an AI algorithm depends crucially on the experts who feed their “machine helpers” with the necessary information and create security guidelines that they can further refine based on possible incidents or the results of their own vulnerability searches. These threat detection capabilities are urgently needed as cyber attacks continue to grow in volume and sophistication. The combination of continuously learning algorithms and well-trained experts makes it possible to identify new threats almost in real-time and react to them. It’s also important to establish a culture of vigilance and carefully monitor suspicious activities on your own IT resources. Companies also need to understand that there is no such thing as one solution, but rather a set of tools and best practices that employees need to be reminded of. Thus, businesses across the globe should get attuned to this new operating model paradigm shift driven by AI and powered by analytics.

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