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COVID-19: Companies Journey toward Digital Expansion to become Faster, more Productive and more Responsive

Digital transformation progress

 

Our everyday life and way of doing things are completely changed since COVID19 started. It has accelerated the global digital transformation, according to the most recent F5 State of Application Strategy survey (SOAS). The seventh annual edition of this study is based on a survey of 1,500 participants from various industries, company sizes, and positions.

 

The need to adopt digital services across industries, geographies and communities is accelerated due to the dramatic shift in remote work and social distancing so that companies can improve their connectivity to interact with customers.

Business leaders have recognized digital technology as a key driver of revenue and raced towards digital transformation within their company. Here, below, are the key findings of the F5 survey:

 

  • AI-assisted business has tripled.
  • Applications continue to be modernized rapidly, with APIs a method of choice.
  • The importance of SaaS-delivered security is rising as organizations work to unify security across distributed applications while managing more architectures than ever.
  • Architectural complexity makes multi-cloud availability an imperative, and edge deployments are increasing, too.
  • Telemetry will take us to the future—but now, nearly everyone is missing the insights they need.

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Future-ready organizations are working to improve connectivity, reduce latency times, guarantee security and use data-driven insights. There is increasing interest in public cloud and SaaS, edge computing, and seeking application security and delivery technologies that are easy to deploy and provide data for decisions.

Modernization remains the top priority when it comes to operating on both modern and traditional application architectures for more than 87% of organizations that’s 11 percent more than in 2020. Additionally, almost half of all companies – 30 % more than last year – manage at least five different architectures.

 

Since last year’s SOAS report, the growth of AI and machine learning has more than tripled to 56%. This means that more and more companies are in the late phase of digital transformation. 57 % of those surveyed have begun digital expansion, an increase of 37 % compared to the previous year. This shows an increased focus on business process automation, orchestration, and digital workflows to integrate applications. 77% are already modernizing internal or customer-oriented apps, which is 133% more than in the previous year.

 

Additionally, two-thirds of respondents use at least two methods to create modern workloads, a mixture of traditional and modern application components. Of the companies with only one method, 44% say they use modern interfaces, either via APIs or components such as containers. More than half of the respondents already use infrastructure as code. Organizations using this approach are twice as likely to deploy applications even when using automation. They are also four times more likely to use fully automated application pipelines.

 

Companies are realizing the potential of edge computing. It enables new services and better performance by placing applications as close as possible to the sources and users of data, situation may vary for each industry and business function. Of course, COVID-19 is an accelerator due to the distribution of labor. No less than 76 % of those surveyed are using or planning edge implementations. The top reasons are to improve application deployment, performance and data available for analysis. In addition, 39% believe that edge computing will be strategically important in the years to come. 15% already host technology for app security and delivery at the edge. More than a third of companies (42%) will support a fully remote workforce for the foreseeable future. Only 15% plan to bring all employees back to the office.

 

Companies are creating and collecting more data than they have at any point in the past. All this data is coming from different sources. However, according to surveys, sufficient data does not necessarily deliver the insights companies really need. More than half of the respondents already have tools that assess the current state of applications. But an alarming 95 % say that they are missing important findings from the existing monitoring and analysis solutions. Accordingly, the collected data is primarily used for troubleshooting, followed by the early detection of performance problems. Almost two-thirds of respondents (62%) measure performance in terms of response times. Less than a quarter of companies use them to uncover degradation in performance. And only 12 percent forward the data to business areas.

 

More than 80% of respondents believe that data and telemetry are “very important” to their security, and over half are excited about the positive effects of AI. Participants also named platforms that combine big data and machine learning (also known as AIOps) as the second most important strategic trend in the next two to five years.

 

In many ways, the coronavirus pandemic has challenged businesses and governments around the world. In order to rise to the challenges caused by the pandemic, businesses have modernized and distributed applications in short term. Digital technologies have allowed many organizations to avoid a complete standstill, due to unexpected and urgent shifts in work. Companies must continue to discover and implement AI and other digital technologies for the continuity of their business.

 

The full report can be downloaded here: The State of Application Strategy in 2021

Cybersecurity Trends to watch for in 2021

What are the trends for cybersecurity in 2021

The fastest-growing cyber-attacks numbers illustrate the challenge of ensuring resilience and continuity in a connected world. Additionally, the COVID19 outbreak has changed the entire situation of the economy and created confusion for businesses/industries around the globe. In order to protect the health of employees and respond to the health restrictions, companies that have never done remote work now also started working remotely.

 

Most organizations are getting better at preventing direct cyberattacks by improving the basics of cybersecurity and the main focus is on cyber resilience. With the cyber-resilient strategies in place, businesses assemble the capabilities of cybersecurity, business continuity, and enterprise resilience. These well-thought strategies help to quickly detect cyber threats and minimize the damage and continue to operate under attack.

 

The year 2020 has proven unpredictable and challenging from multiple perspectives. Among those challenges is a long list of cyber-attacks. Following the rise of remote working, cybercriminals are more than ready to seize opportunities to exploit security weaknesses for monetary and disruptive gains.

What threats are expected in 2021? How could the cyber threat landscape evolve?

 

Challenge n°1: Work from home

 

The COVID-19 has changed the work environment in unexpected ways. The obligation to socially isolate has forced innovation in how we work, as businesses and governments to maintain the continuity of operations. This resulted in a massive shift to remote work. Personal devices and home networks are being used to log in from home on business infrastructure. As increasing numbers of employees work from home with their personal devices, enterprise IT security operations become less effective and are unable to shield devices and infrastructure against any compromise and disruption through phishing campaigns, the spread of malware, faking official websites, etc.

 

A study sponsored by IBM Security and conducted by Morning Consult, interrogated 2000 working remotely Americans find out that more than 80% of respondents either rarely worked from home or not at all prior to the pandemic, and, more than half are now doing so with no new security policies to help guide them. This shift to working from home has exposed new security risks and has left nearly 50% of those employees worried about impending cyber threats in their new home office settings.

 

Many businesses will continue to suffer in 2021, because a mixed work model will establish itself sustainably in organizations, with all the risks it entails. Thus, if your company is to gain value from the remote work, your IT department must become more agile by pivoting their organizations to enable pervasive and safe remote working.

 

Challenge n°2: Automation

 

Automation is another emerging challenge in the desire to achieve high flexibility and diversity through remote working. Learning how to maintain productivity by automating activities is one of the top priorities of 2021. The primary reason for automating mundane and repeatable tasks is to allow people to shift focus to problem-solving activities. Thus, from a cyber-security point of view, automation is the only way to reduce the volume of these modern automated cyberattacks and enable faster prevention.

 

Attackers will continue to use automation to move fast and deploy new threats swiftly. Therefore, by allowing a faster risk and anomalies analyze, faster detection and intervention can be done. A next-generation security platform can assist your IT teams to rapidly analyze data, turn unknown threats into known threats, create an attack DNA, and automatically create and enforce a full set of protections through the organization to stop the attack lifecycle. Employing automation as part of your cybersecurity efforts is the only way to keep up and defending against automated threats efficiently.

 

Challenge n°3: Artificial Intelligence Threats

 

There’s been a lot of buzz around Artificial Intelligence for the past few years, and now it’s playing an important role in many sectors such as banking and financial services, logistics and transportation, retail, automotive, healthcare, education, and even cybersecurity. And it will continue to gain popularity in 2021.

 

With cyber-attacks growing both in complexity and volume, traditional methods to identify threats and malware are not enough. In a business world where customers’ privacy and data protection are vital, cybersecurity issues are becoming a day-to-day struggle for businesses around the world. With AI, cybercriminals can devote less time and effort in coordinating a large attack on an organization’s data system.

 

Companies need to sharpen the focus on a strong cybersecurity culture and adopt a risk-based approach to security. As recovering from security breaches is time and money consuming, companies have started to invest in AI to better detect and automatically block cyber attacks.

 

Challenge n°4: 5G

 

5G is an advanced wireless network technology developed based on 802.11ac IEEE wireless standard. It promises to provide significant opportunities to transform organizations across industries and geographies by providing higher data exchange speed and performance, real-time functions, and wireless connectivity to avoid the risks of wired solutions. Business communications will be enhanced and connectivity tailored to every industry.

 

However cyber threats pose great risks to businesses and industries transitioning to 5G.  As the 5G digital environment opens the door for miscellaneous players beyond traditional cellular networks that are looking to transform their ecosystem through 5G, security often falls short. It’s essential to have a 5G security reference document ready to help detect and prevent cyber-attacks. Before any transition to 5G, infrastructure, as well as industries, must be able to protect their 5G networks and be prepared at any time to deal with the impact of cyber threats.

 

 

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DMS: Facts that Encourages to go Paperless in 2021

DOCUMENT MANAGEMENT SYSTEM

The digital transformation due to the pandemic has led companies to adapt work from the home concept. Remote work went from an offer, that only a few companies made, to an inevitable and massive shift in the way that people work around the world. The percentage of home offices is expected to double in 2021, according to a survey from Enterprise Technology Research (ETR).

These statistics show that remote work is not likely to decline this year or anytime soon. It’s important as a company to set up digitally and to ensure that employees can work flexibly from their home office. But in many companies, some of the important business processes still require employees to use paper forms and they can’t access the corporate data they need immediately from home. Thus, 2021 is the best time to go paperless so companies don’t have to deal with employees’ unproductivity along with lost, damaged, or misplaced documents which can easily result in lost data, privacy violations, or lost customers.

 

What is the paperless office?

The term is actually self-explanatory. A paperless office means saving on paper-based documents and using only digitally-supported formats for all business processes. The idea behind building a paperless office has been around for a few decades since it was first conceptualized as “The office of the future” in an article in Business Week in 1975. A paperless environment closely resembles an office utilizing integrated information systems with multiple software tools to reduce paper consumption and improve efficiency in retrieving electronic documents. Paperless environments increase office productivity and collaboration and also helps to manage the company’s data in a more efficient way with the right processes.

 

Advantages of the paperless office

Nowadays, companies can no longer avoid digital work; the advantages are too obvious to affect pretty much all professional fields. Businesses that are always looking for new and efficient ways to optimize their operations must take a look at the benefits of a paperless office here below:

  • Sustainability (reduce printing costs, etc. – better for the environment)
  • More efficient time management through productive work
  • Collaborative work with several people or teams
  • Space and material savings
  • Flexible work environment and mobility, which is essential especially in corona times, but also in the future
  • Central storage in digital form – everyone can access it from anywhere
  • Automatic Data Retention & Digital Backups
  • The search function enables documents to be found quickly (effective time management)
  • Future viability and competitiveness
  • Departments become more productive; more time spent on important tasks
  • Simplified communication using digital tools and media

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While technology supports the move to paperless business practices, not all organizations can afford the IT infrastructure necessary to make the transition. A small and medium-sized business (SMB) often lacks the resources and IT infrastructure to quickly increase server performance and/or expand storage capacity both of which are required for paperless transition.

Cloud systems are known as the foundation for the paperless office and to instantly increase companies’ IT infrastructure. For businesses that are interested in moving to electronic storage and retrieval of documents, cloud computing offers a cost-effective means of making the change.

 

One important technology that enables a paperless office to efficiently capture, store, secure, and retrieve information is an electronic document management system (EDMS).  Document management is becoming increasingly important as the concept of a paperless office is becoming an everyday reality, especially with the growth in cloud storage services.  With a DMS businesses can create, track and store digitized documents. It manages structured data and is focused on documents in formats as Word, PDF, PowerPoint, Excel, etc. The key purposes of a DMS are regulatory compliance and workflow management. DMS applications also have advanced imaging and scanning capabilities, such as optical character recognition (OCR), handprint character recognition (HCR), optical mark recognition (OMR), and more.

 

Conclusion:

The paperless system offers organizations many benefits including increased employee efficiency, productivity, streamline workflows, and information security. The paperless office is a process and not a one-time thing, therefore this transformation requires a certain discipline, the courage to change, and requires good communication within the company. Organizations can use numerous solutions to help them attain paperless environments. But the first step and the most commonly used method of reducing paper is the digitization of current documents.

With the growing availability of electronic document management systems, implementing a good document management solution can go a long way in enabling your organization to reduce cost, improve your business process, increase customer satisfaction, as well as improve employee efficiency and comfort and increase productivity. Contact-us any time to help you find the right document management software for your business needs.

 

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Single Sign-on (SSO): A Smarter Way to Log-in

Single Sign On Process

 

Cloud technology has been growing at an unprecedented level over the past few years, but COVID-19 led this industry to a whole new level. Businesses are forced to revolutionize the way they work, seeing an increasing number of digital workers relying on a wide variety of applications to perform their jobs and using their mobile devices to access both personal and work-related information.

 

Additionally, nowadays, you need to go through an authentication process, almost on every website, in order to access its content and functions. It’s impossible when you have to remember 50+ passwords without writing them down for security risks posed by compromised credentials This is where SSO becomes handy. Single sign-on is a procedure that is supposed to help you in the password jungle of the Internet. With the help of SSO, you get access to several resources or services after a one-time login and thus save yourself from remembering separate logins from the authentication process.

 

What does single sign-on mean?

Single Sign-On (SSO) is a procedure with which you can gain access to multiple applications, services, or resources with a single set of login data. Instead of remembering several usernames and passwords for different accounts, you only need a single login data record.

For this purpose, SSO provides an overall centralized user authentication service that is valid for several services at the same time and is known to all participating applications. In addition, the system also has all your access data and confirms them to the relevant services and applications.

 

There are two types of SSO authentication; the first called Web SSO, the second called Enterprise SSO (eSSO). Web SSO supports all applications that use a web browser to sign in to applications. On the other hand, eSSO systems are not limited to web applications and are designed to minimize the number of times a user has to type in their login and password to connect to multiple business applications.

 

Thus, SSO is either offered as a stand-alone solution, such as from Okta, Citrix, or Onelogin or is included in access management solutions such as IBM Security Verify Access (formerly Security Access Manager, ISAM) or Oracle Access Management (OAM), both of them usually already contain advanced authentication mechanisms or additional security components such as a web application firewall.

 

How does single sign-on work?

Single sign-on validates a user with a certificate exchanged between the service provider and the identity provider. The information sent from the identity provider to the service provider is signed on this certificate to ensure that the details are passed on from a trusted resource. In the SSO method, the identity information is forwarded in the form of authentication tokens containing information about the user like email address, username, and more.

 

How does SSO strengthens security and improves user satisfaction?

Passwords are the biggest attack vector as according to Verizon’s data breach investigation report, about 80% of data breaches in 2019 were caused by password compromise.  Single sing-on eliminates increasing security risks and gateway for hackers, as users can conveniently and securely access applications and services using other authentication methods such as software tokens, mobile phone applications, certificates, fingerprints, voice, or facial recognition.

 

The use of single sign-on offers many advantages from the point of view of productivity and creates greater acceptance by end-users and system operators. User experience is improved because they don’t have to memorize 500+ passwords or any security question answer. The one-time authentication saves users a lot of time. They don’t have to type in new passwords and usernames over and over again.

 

If the past has shown us one thing, it is that we cannot rely on our credentials being adequately secured on various IT systems. Therefore, it is best to use a well-secured SSO system whenever possible. Passwords should not be used for authentication, especially when using cloud applications. Instead, use the advantages of SSO or MFA and outsource the registration to a trustworthy identity provider.

 

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DMS: Intelligent Workflows Integration to Streamline your Business Processes and Increase Productivity

STREAMLINING BUSINESS PROCESS THROUGH DMS

Our everyday life is shaped by digitization. Nevertheless, numerous documents go through our hands every day in the office as at many workplaces there is still more paper in circulation than necessary. Appropriate management of company documents is extremely important to an organization. It’s a process that can be easily automated but in many cases is carried out manually. If, on the other hand, you are a Paper-less Office (mostly digital), you still have to manage documents and possibly scan, save and organize them beforehand.

 

However, in order to keep up with the rapid changes in the modern business world, companies nowadays have to rely on lean processes, transparency, and efficiency. A future-proof company cannot avoid digitization. Efficient management of documentation can allow employees to collaborate on tasks and save businesses significant amounts of money. A document management system (DMS) can make this process much easier for you so that you can concentrate fully on the business operations. Digital document management in connection with automated process management is one of the steps towards the digital transformation of your company. With a DMS you can automate your workflows, keep track of things and are no longer exposed to the risk of losing sight, stop shuffling paper and streamline your business processes.

 

Here below are some considerations that you should take into account when implementing a DMS.

 

Plan the DMS implementation:

Deciding to implement a DMS is one of the first great steps towards becoming a Paper-less Office. A well-thought strategy and planning is essential to ensure a successful implementation of DMS. Only when you know what you want to achieve with the DMS, you can pay attention to the corresponding functions and features. It is therefore essential that you get a clear picture of the company’s current situation, possible problems, new opportunities, goals, and future needs. All of these elements need to come together in order to find out the best DMS to satisfy your company’s needs.

 

Essential features package:

If your company is growing steadily, you should also consider future requirements when planning to embark on a DMS implementation project. Don’t just think about the present, but also keep an eye on tomorrow to achieve long-term gains. The following features are essential for a smooth working day:

  • Usability: Clear user interface and simple operation.
  • Digitization: Scan documents and save them in various formats such as PDF or Word.
  • Document input: Should allow inputting files through various sources such as scanner, Email, manual upload, mobile applications, web services, etc.
  • Versioning: Always use the latest version of a document and restore an older version in an emergency.
  • Full-text search: should be able to find documents quickly by allowing users to locate any word or phrase that appears in the document.
  • Automatic workflows: Self-definable forwarding and processing of documents.
  • Archiving: Safe storage of documents.

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Industry-leading document management system providers, always go beyond the basic features and provide to their customer’s innovative features and solutions that will improve their overall business productivity. So, all other features and functions are also welcome, but if they are associated with considerable additional costs and are not absolutely necessary for your business, then you shouldn’t choose them in your package. This saves you a lot of unnecessary costs and allows you to concentrate on the essentials.

 

On-site vs Off-site DMS:

When looking for a suitable DMS, you can opt for on-premise or off-premise depending on the amount of data your organizations handle. With an on-site DMS, then you can transfer gigabytes of data in a matter of seconds. On the other hand, if you are running a company that has a large number of users to manage and your investment in IT is not convincing, then you need to go for the cloud or off-site DMS. It’s also suitable if you have a work from home of off-premise working culture within your company.

You should also pay attention to integration options whether new DMS can be integrated into the company’s existing systems such as BPM, CRM, or ERP, so that there is no need for a major changeover.

 

Service of the provider:

There are a lot of DMS providers on the market, they differ with their individual user interfaces as well as with their range of functions. That’s the reason why, in addition to extensive and solid document management software, you should choose the provider that best fulfills your requirements and most importantly when it comes to DMS implementation.

A serious DMS provider should be able to provide a transparent presentation of the costs incurred, such as for setting up and maintaining the software, through to any other services that may arise. These include, for example, training courses such as:

 

  • Introduction to document management software
  • Correct handling and use of the DMS
  • Establishment of automatic workflows
  • Assistance in any undesirable emergency situation. A permanent contact person in such a case can be helpful to resolve any issue that occurred. A DMS usually works perfectly, but in an emergency, it can never hurt to have a good connection to the manufacturer.

 

If you have carefully studied the use of a DMS within your company and know what you want to implement with it, you can specifically pay attention to urgently needed functions. A right DMS accrues significant benefits to the organization. Hence it is imperative to choose the correct DMS to makes your day-to-day work easier.

If you are interested in a DMS, we would be happy to work with you on your company’s digitalization project and accompany you step by step with the introduction of a DMS in your company. We look forward to hearing from you and would be happy to answer any questions you may have.

 

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Making Old Software New Again – 5 Ways to Modernize Legacy System

Making Old Software New Again - 5 Ways to Modernize Legacy System

In times of cloud computing and digitization, many companies are deciding to replace their legacy applications with new developments. One thing is clear when you look back at the history of IT and software engineering everything changes. These changes concern hardware upgrades, improvement in software, language, infrastructure, and methodology. This advancement has allowed IT to stay ahead of ever-changing business demands in an everlasting competitive era.
According to Statista, the global application modernization tools market is expected to grow from USD 11,412 million in 2020 to USD 24,803 million by 2025, at a CAGR of 16.8% during the forecast period. The rise in demand for cloud services, lower costs, and increased security are among the most common reasons why companies are modernizing their old applications and software. Legacy systems modernization also helps companies to improve their customer acquisition strategy, provide a better customer experience, earn the loyalty of their returning customers, and cut costs. Often, positive effects can be achieved even with relatively manageable effort.

Here below are few modernization measures that promise quick wins.

 

  1. Upgrading outdated software

Many companies continue using outdated systems, regardless of their age or the quality of underlying technologies. Their argument to defend the software is that the software has been working just fine for decades and is still able to cope with most of its tasks so why fix it if it isn’t broken?
Well, what they don’t see is the hidden costs of their legacy systems. While they continue to run outdated versions of software, such as is often the case with Windows XP, the increase in maintenance and support costs is promised. First, companies have to use the extended support of the provider against high payments. After the end of the official support period, they are forced – if available – to purchase individual solutions for the support against horrendous contributions. If there is no support at all anymore, they have to buy the source code of the software and maintain it for a lot of money. Additionally, as these legacy softwares are no longer supported by the manufacturer, they aren’t secure and put data at risk. By upgrading to newer versions, operating costs can therefore be significantly reduced and security can be enhanced.

 

  1. Switch to open source

Switching from proprietary to open-source software can also save costs. An example of this is Oracle’s database migration to PostgreSQL. PostgreSQL supports most programming languages and compares in terms of functionality and performance. Thus, the database offers a real alternative in many cases but saves companies the license costs.

 

  1. Switch to virtualization or cloud

Your hardware costs can be reduced by migrating applications from dedicated physical to virtual machines or to the cloud. By migrating servers to virtual machines, the company can enable more efficient use of the server hardware, reduce overall operational costs by having less hardware in total, consume less power, and occupy the less physical room. Operational costs can also be reduced due to reduced physical hardware requirements.
In a cloud environment, a company no longer needs its own hardware to run applications. Cloud allows affordable and accessible storage of data in cloud-based servers, with the data easily retrievable when required. You can opt for pay-as-you-go service. By paying predictive monthly costs, companies no longer need to worry about replacing their servers ever again.

 

  1. Encrypt transmission paths

Every business has to follow certain guidelines within protocols to look for vulnerability assessment in a legacy system. The security of legacy applications can be increased by encrypting the transmission paths of their data. Often, outdated, unencrypted protocols are still used here – such as HTTP for the transmission of web page content, FTP for the transmission of files, or Telnet for remote access to computers. They should be replaced by the modern, encrypted protocols HTTPS, SFTP, or SSH.

 

  1. Implement password policies

Guidelines for proper handling of application passwords also provide more security. Employees should be encouraged to use only strong passwords that are long and complex enough. In addition, the passwords should be renewed regularly and should under no circumstances be kept accessible to anyone – certainly not on a post-it stick to the screen.
Weak passwords are not only responsible for hacking emails, Facebook, or Instagram accounts but also enterprise applications. Implementing strong password policies is therefore a good example of how to achieve positive effects with little effort.

 

Conclusion

Legacy Application modernization doesn’t happen in one day. Instead, it’s an entire journey and the best results occur when companies embrace a holistic approach that’s future-oriented and considers enterprise goals. With legacy modernization, you can transform your IT ecosystem based on current and future business needs and build a flexible foundation for future innovation.
If your company still relies on outdated software, Xorlogics can be your partner in the journey to digital transformation and make your business future-ready. With a strong understanding of business needs and technology, we handle every aspect of legacy-system modernization: from analyzing the current solution, creating a roadmap for developing a solid business strategy, prioritizing the features to rebuilding your product from scratch, using the latest technologies and architecture solutions.
So, don’t hesitate to fill this form and our experts will contact you as soon as possible.

 

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Legacy System Migration: Should IT spend its time maintaining Legacy Investments?

application-modernization-services-market4

 

Everyone knows that legacy systems are bad. Unlike wine, they don’t get better with age. These systems belong to the legacy of past generations of software. Legacy systems, which form the backbone of many enterprises, are holding organizations back from leveraging new digital technologies and creating new experiences for their customers/partners. Many developers wish that they never have to inherit these. Good luck to those who get stuck with maintaining or converting them.

 

These legacy software systems can still be found in many companies and administrations. While these systems may still meet the requirements, they were originally designed for, they are typically based on old technologies that are no longer common. Since they only partially meet today’s IT requirements, organizations keep facing poor system performance and paying high maintenance costs.

 

Legacy system migration refers to the modernization of old IT systems to a newer hardware infrastructure or software platform. In companies, the maintenance effort on IT systems is steadily increasing, thus the old systems must be transferred to a connected and up-to-date version with multi-layered architectures. For the IT team, this means an enormous challenge.

 

According to a study the global application modernization services market size is expected to grow from USD 11.4 billion in 2020 to USD 24.8 billion by 2025. Key factors of this growth are cloud services, rising demand for modern infrastructure to ensure business continuity and focus on transforming and modernizing legacy systems.

 

Another independent survey, conducted by Boomi, a Dell Technologies company, questioned 825 Enterprise Architects in the EMEA region showed how companies are modernizing ERP applications and how they are coping with the challenges that complex IT environments bring with them. While many companies used their IT budgets to maintain outdated systems in the past, significantly more funds are now flowing into modern solutions. 35% and 33% respectively of the companies surveyed stated that they use their budget to modernize their systems and to innovate. The expenses for maintaining outdated systems are reduced from 70% – 80% previously to around 34%.

 

“It’s clear that investments in modernizing applications and digital business innovations are increasing. Executives and IT decision-makers will soon recognize the advantages of these investments and further reduce expenses for the maintenance of obsolete technologies”, says Stefan Soerensen, Account Executive at Boomi.

 

The latest Boomi survey also shows that decision-makers in European companies often face a dilemma: either they invest in the costly and complex process of ERP modernization, or they are overtaken by more innovative competitors. Many organizations find it difficult to modernize or extend their legacy systems in a way that enables them to create an IT strategy that supports the quick adoption of newer technologies such as cloud, big data, IoT, and mobile.

 

Should IT spend its time maintaining legacy investments or creating new things?

 

The answer is quite simple, outdated networks and servers no longer meet the needs of companies. Taking the right step and modernizing the legacy is the way forward.

The IT modernization promises cost savings, efficient management of IT infrastructure, efficient utilization of human capital, better security and risk management, enhanced user experience, and last but not the least, a direct impact on competition. Looking at legacy modernization, numerous advantages are associated with it become clear. Once the conversion/transformation phase is over, it becomes clear to what extent the new setup promotes efficient work, especially in logistics, purchasing and sales. This enables your company to concentrate on its core business and to implement your processes and projects even faster and better.

 

To modernize your legacy IT, it is important to have the right staff. Xorlogics supports you in every step towards the modernization of your legacy system efficiently and without risk. Reach out to our software experts to discuss the steps you can take now to avoid costly rebuilding.

 

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Business Automation & Multi-Cloud Management: Micro and Maxi trends for 2021 and Beyond

iot IoB covid gartner xorlogics

The year 2021 is all about transformation processes, primarily resulted by the exceptional situation we’ve witnessed in 2020. As 2020 caused a major shift in how business and IT teams operate, the development around COVID-19 was and still is a great challenge for all organizations. In addition to classic customer service, IT service, in particular, is confronted with more tasks and service requests. So that the workforce can work productively and quickly, the IT service needs intelligent tools for automation. Many changes have been on the agendas of IT departments for several years and vary from micro changes that affect the big picture to maxi changes that will affect future generations of employees.

 

In this continuously changing environment, organizations are exploring new ways to operate and drive growth. Each year, Gartner, Inc. releases a series of studies mentioning trends/predictions that will impact the business environment, IT, and technology in the coming years. Here below, we’ve gathered the most relevant trends to the IT automation market to help IT, professionals.

 

“Hyper automation is irreversible and inevitable. Everything that can and should be automated will be automated.” Brian Burke, Research Vice President, Gartner

 

  • By year-end 2025, over half of the world’s population will be subject to at least one internet of behaviors (IoB) program (private, commercial or governmental).
  • By 2025, 50% of enterprises will have devised artificial intelligence (AI) orchestration platforms to operationalize AI, up from fewer than 10% in 2020.
  • By 2025, 40% of physical experience-based businesses will improve financial results and outperform competitors by extending into paid virtual experiences.
  • By 2025, half of the large organizations will implement privacy-enhancing computation for processing data in untrusted environments and multiparty data analytics use cases. 
  • By 2024, organizations with IT teams that understand the needs of customers will outperform other organizations’ customer experience metrics by 20%.
  • 2023, 40% of all enterprise workloads will be deployed in cloud infrastructure and platform services, up from 20% in 2020.
  • By 2025, traditional computing technologies will hit a digital wall, forcing the shift to new computing paradigms such as neuromorphic computing.
  • By 2025, most cloud service platforms will provide at least some distributed cloud services that execute at the point of need.
  • By 2025, customers will be the first humans to touch more than 20% of all products and produce.
  • By 2024, organizations will lower operational costs by 30% by combining hyper-automation technologies with redesigned operational processes.
  • By 2024, 80% of hyper-automation offerings will have limited industry-specific depth mandating additional investment for IP, curated data, architecture, integration, and development.
  • By 2024, more than 70% of the large global enterprises will have over 70 concurrent hyper-automation initiatives mandating governance or facing significant instability.

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2021: IPA- RPA & AI a Perfect Combination for your Organization

2021 IPA- RPA & AI a Perfect Combination for your Organization

 

Robotic Process Automation (RPA) is one of the most popular technologies for automating business processes. In recent years, many companies have decided and introduced RPA to drive process optimization and enabled fast and, above all, efficient automation of their standardized processes. In 2021 the trend towards RPA will not stop, because excellent results are possible with little effort. According to a Gartner forecast, the “global Robotic Process Automation (RPA) software revenue is projected to reach $1.89 billion in 2021, an increase of 19.5% from 2020.

 

A great advantage of RPA is that it does not require deep integration into different systems, but works via the existing user or desktop interfaces of the respective applications. Also known as the bridging technology, RPA supports the automation of numerous processes and thus lower costs without having to change or replace existing applications. RPA is used, among other things, for repeated data entry functions as well as for downloads and uploads in the Enterprise Resource Planning (ERP) area.

 

The key driver for RPA projects is their ability to improve and accelerate work process quality. Mimicking rule-based human actions, RPA automates all repetitive manual processes by lowering cost and time while improving quality. However, in this technology, the range of applications is limited by the need for structured data and programmable decision-making. Unstructured data is the main reason why technology is reaching its economic and technical limits. Thus, it becomes more difficult for many companies to find suitable processes for automation with (RPA) after a certain period of use. But this shortcoming can be overcome through the use of artificial intelligence as Intelligent Automation enables companies to take their existing automation strategies to a new level.

 

In the following, we will show you how artificial intelligence can help RPA bots to become smarter.

 

RPA and AI are two key technologies on the way to the intelligent automation of processes. Both technologies complement each other perfectly due to their different focus, so that from the user’s point of view they merge into an intelligent automation (IA).

As mentioned above, RPA need structured data as input, from different sources. It’s one of the biggest limitations of RPA. This means that the data must first be viewed, validated, and put into a structured form. If the input data is unstructured / semi-structured, artificial intelligence can be used to convert the data for the robots into a structured converted format.

 

Where RPA is weak, AI takes over. AI does all the initial work before data is transferred to the RPA. By using natural language processing, AI, extract the relevant data from the available text, even if the text is written in freeform language or if the information in a form looks or is distributed completely different each time. With semi-structured data, the AI ​​is able to extract the data from a document, even if this data is stored in different places on the form, in a different format or only appears occasionally. For example, on the invoices, the date could appear one time in the top right corner and another time in the top left. The invoice may or may not include a VAT rate, etc.

 

Once trained, the AI ​​is able to cope with this high variability with a high degree of confidence. If it doesn’t know how to process the file on its own, then the AI ​​can assign the task to a human who can answer the question, and the AI ​​, in turn, will learn from this interaction so that it can do its job better in the future.

 

The second limitation for RPA is that it cannot make complex decisions. RPA bots cannot make decisions based on their gut feeling. They need a clear set of rules according to which they operate. Some decisions are relatively straightforward and can certainly be handled by RPA, especially when it comes to applying rule-based scores to a small number of specific criteria. But if the required judgment is more complex, then another type of AI commonly referred to as “cognitive reasoning”, can be used to aid and improve the RPA process.

“Cognitive reasoning” programs work by mapping all knowledge, such as facts and experience that an expert has about a process in a model. This model, a kind of knowledge map, can then be queried by other people or by robots in order to make a decision or draw a conclusion.

 

As we’ve seen, RPA can provide some significant benefits on its own, but the real magic doesn’t come into play until the two work together. AI opens up many more processes for Robotic Process Automation and enables a much larger range of processes to be automated, even when complex and well-thought-out decisions have to be made. Everything is positive about this collaboration between RPA and AI: Investing in RPA is absolutely worthwhile. Existing system landscapes can be retained. AI intervenes flexibly and only where processes can be further improved in a targeted manner. A perfect combination of a leading company!

 

 

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Convention 108:  The European Data Privacy and Protection Day

Data Protection The European Data Privacy Day

Last Tuesday, January 28th, the European (annual) Data Privacy Day, 40th anniversary of Convention 108 &15th Data Protection Day, was celebrated among the global Data Protection community.

After many years of negotiation, the Convention for the protection of individuals with regard to automatic processing of personal data (Convention 108) was open for signature on 28 January, the date on which we now celebrate Data Protection Day. This day of action and information is launched following the initiative of the Council of Europe and aims to raise awareness of the handling of personal data. The focus is on data protection, so that as many companies, authorities, associations and people who deal with data protection as possible become clear about the importance of data protection.

 

In today’s digital society, user’s personal data is being collected either by companies or by the government. Especially with the emergence of Big Data, governments and businesses are able to collect and process large amounts of data, leaving millions of people unaware and uninformed about how their personal information is being used, collected or shared. Thus, each year a large number of organizations worldwide support this day of action in regard to protect consumer’s fundamental rights and freedom and to sensitize every European for the privilege of protecting their own privacy.

 

Here below are few tips from on how users can protect their online privacy and devices:

 

  • Moving through everyday life completely anonymously is next to impossible these days. Whether on the phone, shopping in the supermarket, booking a vacation, visiting the doctor or surfing the web – a lot of personal data is gathered. Partly obvious, but often even without our knowledge. Therefore, if you visit a web page where you have to enter sensitive information, make sure that the address in the browser matches the page you are trying to access. If the URL is a random arrangement of letters and numbers or looks suspicious, do not enter any information.

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  • Use a VPN and make sure that you remain anonymous online. A VPN helps you to hide your IP address and gives you anonymous access to the Internet. Even tough your data is visible, a VPN encrypts it entirely, routes your connection through secure remote servers, and masks your IP address. With its protective shield, your online data is difficult to crack and almost impossible to track.
  • Implement a Multifactor authentication (MFA) / Two-factor authentication (also known as 2FA). It’s an authentication method in which a user is granted access only after confirming the identities required of users by combining two different factors: something they know, something they have or something they are. If at least one of the components is missing or incorrectly specified during an authentication attempt, the identity of the user will not be established with sufficient certainty and access to the asset will be protected against identity fraud.
  • Whether smartphone, tablet or PC, you should always have an up-to-date virus protection and a firewall. Windows itself has rudimentary virus protection on board with Windows Defender, which is activated by default. However, it does not always do well in laboratory tests. If you don’t want to afford a full-fledged Internet security suite with a combination of firewall, virus protection and surf protection, you can have something similar cheaper or for free.
  • Connecting on a free WiFi can be attempting for anyone. But we must acknowledge that these networks are not secure enough to use when logging into secure systems or transmitting sensitive information (financial data, credit card numbers, etc.). We must access to this sensitive data via their secure connection at home or enable 4G for a secure connectivity outside.
  • Use a password manager to create secure passwords. A good password management is the key of cyber protection. Access to the applications containing crucial data must be protected with a strong password that contains at least eight characters, among which there must be capitals, low case letters, numbers and special characters. Avoid using same password on multiple applications / websites / online accounts. Instead use a secure password when you visit a new website / application.

 

The right to the protection of personal data, is a fundamental right laid down in Article 8 of the EU Charter of Fundamental rights and in article 16 of the Treaty of the Functioning of the EU. The right to the protection of personal data may be considered as one of the most important human rights of the modern age. In fact, topics such as Big Data, Artificial Intelligence, Machine and Deep learning, Internet of Things, Ubiquitous Computing, Surveillance and Data Transfer are examples that demonstrate the need for a right like this. This right also preserves the dignity and self-determination of an individual.

 

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