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From RPA to Intelligent Automation

RPA Intelligent Automation

 

RPA – Robotic Process Automation is changing the way companies operate around the world. The global RPA market was worth $271 million in 2016, and in 2020 that number hit $2.5 billion, an enormous increase by any metric. By mimicking structured, repetitive, and rule-based processes and tasks that are carried out by employees, this innovative technology shows its strengths. This ability can be used in many business processes in various sectors. Along with the increasing spread of RPA, the integration of artificial intelligence (AI) into the corresponding RPA software offerings is also increasing. More and more processes can be automated and transformed. Intelligent automation promises more insights, financial benefits, customer experiences, and higher business value.

 

The two types of process automation: fully automated and partially automated

 

In robot-based process automation, a distinction is made between partially automated solutions on the one hand and fully automated solutions on the other. In general, the idea behind RPA is that the robots work through the processes independently so that there is as little human interaction as necessary.

 

  • Fully automated processes (unattended automation)

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With fully automated processes, the robot works completely independently without the need for human intervention or, depending on the scenario or context, only necessary in exceptional cases. The software robot carries out transaction-based activities and processes on a large scale fully automatically without human interaction, even if the employee is logged off from the system. This type of automation is often used for back-office systems when it comes to collecting, sorting, analyzing, and distributing large amounts of data to specific employees within an organization.

 

  • Partly automated processes (unattended automation)

With partial automation, the focus is on bot/human interaction in processes. In partially automated processes, the robot reacts like a digital assistant to the employee by taking on certain homogeneous tasks. His work is triggered by certain events, actions, or commands that an employee executes in a certain workflow. While full automation concentrates on independent processing with little human intervention, the idea behind partial automation is a cooperation with the employee, in which human actions are supported by smaller automated processes.

 

 

Intelligent automation for competitive business results

 

Leading RPA software providers are continuously working to make their solutions smarter. While conventional RPA technologies often require rule-based processes and therefore do not need to make decisions based on their own judgment, intelligent automation, a combination of AI and RPA, opens up completely new possibilities: Virtual robots or bots monitor transaction processing, take notes if necessary, draw conclusions and make predictions. You can even refine the process execution approach based on insights.

 

Many RPA vendors have invested heavily in developing native solutions in their workflow design modules for bots, and have partnered with other leading technology companies. In this way, they can offer numerous innovative functions for processes that can be automated using RPA – while increasing the potential for added value at the same time. For example, some existing manual processes require reading an email or a poorly scanned PDF document and performing certain actions based on the content – or inserting extracted data into a data visualization tool and predictive or prescriptive analysis. In such cases, the use of natural language processing, computer vision, intelligent optical character recognition, or even data analysis and visualization tools may be necessary. All of this is available through the leading intelligent RPA tools. Another application example: Intelligent automation detects anomalies by virtual robots reviewing large data sets of payments, invoices, medical records, or customer feedback and identifying outliers, patterns, or topics that ultimately influence decision-making.

 

Many executives are well aware of the benefits of intelligent automation and how it can be integrated into their business transformation. These intelligent systems can detect and produce vast amount of information and can automate entire processes or workflows while self-learning and adapting. Companies that are looking to implement an RPA program should think ahead and choose an RPA platform that offers cognitive capabilities, reusable elements, and comprehensive libraries that are compatible with multiple applications.

While some companies struggled with their investments in the past year, the COVID-19 pandemic has further increased the demand for strong RPA resources as part of the digitization of processes.
Companies moving from traditional RPA to intelligent automation implementations have normalized the optimization and standardization of processes and strengthened the collaboration between IT and business. Instead of concentrating on the automation of various routine tasks, an intelligent solution enables the use of bots for end-to-end business processes and the identification of automation candidates through task or process mining. In doing so, the appropriate solutions are able to understand the data read and improve their own performance over time.

 

RPA can accelerate digital transformation. However, the real future lies in intelligent automation. As RPA providers expand their native AI offerings and the integration of technology partnerships progresses, digital team members will be able to execute increasingly complex processes – which further increases the value of intelligent automation. Therefore, companies need to review all their options before implementing the right technology that can improve their overall operational efficiency and take their business performances to the next level.

 

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Credential Stuffing Attacks: How to Protect Yourself

GLOBAL INTERNET USERE 2020

 

As we look forward to the hopefully great year ahead, let’s rewind a year that seems to have more episodes than Game of Thrones. Companies all across the globe were put into a huge test followed by a rapid shift from office working to home-office prompted by the coronavirus pandemic. Nearly overnight, organizations worldwide had to enable remote workforces to support their business requirements. COVID-19 has in many ways unleashed a new set of challenges and/or accelerated existing challenges, such as ransomware, data breaches, API attacks, cyber-fraud and unemployment frauds, within global enterprises.

 

It’s clear-cut that technology and security teams struggled in 2020 to respond as quickly to the changing environment as did the cybercriminals, who took advantage of an environment of unexpected change, extraordinary shifts in employees’ working process, and technology used by governments and worldwide companies.

 

Akamai reports that global internet traffic has grown by as much as 30 percent in 2020, while Statista observed that only in October 2020, online traffic across 20 different industries increased by 1.5% compared to the reference period in January 2020. Online transactions increased by 26.7 % compared to 2019. Another report from Cisco predicted there will be 5.3 billion total Internet users (66 percent of the global population) by 2023, up from 3.9 billion (51 percent of the global population) in 2018. That’s nearly two-thirds of the global population with Internet access.

 

The internet has gained more popularity in 2020, internet users are currently growing at an annualized rate of more than 7%, equating to an average of more than 875,000 new users each day. With this massive increase in the global internet traffic, Akamai is seeing over a hundred million of these attacks every day, with a peak of nearly 300 million a day, only in its own customer base. On the one hand, the internet is serving humanity, on the other hand, it has become the best place of like phishing, fraud, identity theft, Email Spoofing, bullying, cyberstalking, Malware, computer viruses.

 

In the history of cybercrime, the global coronavirus pandemic has added the credential stuffing problem to it extend. For those who don’t know, in this attack method, a cybercriminal tries a large number of stolen credentials on multiple websites. In order to gain unauthorized access to as many user accounts as possible to carry out attacks or fraudulent activities.

 

Transactional bots are getting popularity among hackers, as they act as agents on behalf of hackers. Bots aren’t typically created to compromise just one individual computer, they’re designed to infect millions of devices. An attacker first identifies websites with valuable accounts such as credit institutions, online shops, etc. In the Darknet, he then acquires lists of stolen login data and rents a botnet to automatically check the account list on the advised website. If a credential stuffing attack is successful, the attacker either sells the new, validated access data in the darknet or uses it himself. With the stolen data, fraudsters can then, for example, log into third-party accounts and carry out financial transactions.

 

Attacks like these often have very unpleasant consequences for the concerned companies and institutions, Application failures due to impaired web performance (73%) and recovery costs (63%) are among the greatest burdens, but also lower customer satisfaction, lost sales and financial losses (all-around 40%) have a significant weight (Akamai).

 

Here below are the few possible ways to protect yourself against credential stuffing attacks.

Protecting yourself from credential stuffing is pretty simple if you use the same password security tips that security experts have been recommending for years. For effective protection against bot attacks, it is recommended in the first step not to reuse the passwords, use a password manager, enable two-factor authentication, and get your leaked password notifications.

 

By using a unique password for each online account, you can protect all of your accounts at once. Because even if one of your passwords gets leaked, it can’t be used to sign in to other websites. As remembering strong unique passwords, for each account you have, is a nearly impossible task, the use of a password manager is recommended. It can not only remember your passwords but also generate strong unique passwords. Additionally, don’t ignore the 2-factor authentication. It is much more difficult to hack your account if you’re using two-factor authentication on it. As it adds an additional layer of security to the authentication process, it harder for attackers to gain access to your devices or online accounts.

 

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