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What are the best monitoring practices for extending IT visibility?

Extending IT visibility and monitoring is crucial for maintaining the health and performance of your IT infrastructure. As businesses rely heavily on their IT infrastructure to drive productivity, streamline operations, and deliver exceptional customer experiences, they must ensure that their IT systems are running smoothly. And it’s possible to overcome this challenge by setting up effective monitoring practices for extending IT visibility.

Why is IT monitoring important?

First and foremost, IT monitoring provides businesses with unparalleled visibility into their systems and networks. By constantly analyzing the performance and health of your infrastructure, you can swiftly detect any issues or anomalies before they escalate into major problems. This proactive approach allows for quick troubleshooting and minimizes downtime.

Furthermore, effective IT monitoring enables businesses to optimize their resources. By closely tracking usage patterns and resource allocation, organizations can identify areas where efficiency can be improved or costs can be reduced. This data-driven approach empowers decision-makers to make informed choices that align with the goals of the business.

 

Another key benefit of IT monitoring is its ability to enhance security measures. With cyber threats growing more sophisticated by the day, constant vigilance is vital to protect sensitive data and prevent potential breaches. Monitoring tools provide real-time insights into network traffic, allowing for immediate detection of suspicious activity or unauthorized access attempts.

Last but certainly not least, IT monitoring helps businesses stay compliant with industry regulations and standards. By continuously monitoring systems for compliance requirements such as data privacy laws or cybersecurity protocols, organizations can avoid costly penalties and maintain customer trust.

Here below are some best monitoring practices to help you achieve this:

 

  • Define Clear Objectives: Start by defining clear objectives for your monitoring efforts. Understand what you need to monitor, why you need to monitor it, and what the expected outcomes are. This will help you focus your efforts on the most critical areas.
  • Comprehensive Coverage: Ensure that your monitoring covers all critical components of your IT infrastructure, including servers, networks, applications, databases, and cloud services. Gaps in coverage can lead to blind spots.
  • Real-time Monitoring: Implement real-time monitoring solutions to detect issues as soon as they occur. Real-time alerts and notifications allow you to address problems promptly, minimizing downtime and user impact.
  • Historical Data: Collect and store historical monitoring data. This data can be invaluable for trend analysis, capacity planning, and identifying long-term performance issues.
  • Thresholds and Baselines: Set appropriate thresholds and baselines for your monitored metrics. Thresholds trigger alerts when values go beyond acceptable limits, while baselines help you understand normal performance patterns.
  • Alerting and Escalation: Configure alerting mechanisms to notify the right people when issues arise. Establish clear escalation procedures to ensure that critical problems are addressed promptly by the appropriate teams.
  • Visualization: Use dashboards and visualization tools to present monitoring data in a user-friendly and informative manner. This helps teams quickly grasp the state of the environment.
  • Automation: Implement automation for routine tasks, such as restarting services or scaling resources based on monitoring data. Automation can help mitigate issues before they impact users.
  • Scalability: Ensure that your monitoring solution can scale with your infrastructure. As your organization grows, your monitoring system should be able to handle increased data volume and complexity.
  • Security Monitoring: Don’t forget about security monitoring. Monitor for suspicious activities, unauthorized access, and vulnerabilities to protect your IT environment from cyber threats.
  • Regular Review and Optimization: Regularly review your monitoring setup to ensure it aligns with your objectives. Optimize your monitoring configurations as your IT landscape evolves.
  • Documentation: Document your monitoring setup, including configurations, alerting procedures, and incident response plans. This documentation is valuable for onboarding new team members and maintaining consistency.
  • Training and Skill Development: Invest in training for your IT and operations teams to ensure they are proficient in using monitoring tools effectively.
  • Compliance and Reporting: If your organization needs to adhere to specific compliance standards, ensure that your monitoring practices align with those requirements. Generate regular reports to demonstrate compliance.
  • Cloud and Hybrid Environments: If you’re operating in a cloud or hybrid environment, adapt your monitoring strategy to accommodate the dynamic nature of these setups. Cloud-native monitoring solutions can be beneficial.

By following these best monitoring practices, you can enhance IT visibility, proactively address issues, and ensure the reliability and performance of your IT infrastructure. Monitoring is an ongoing process, so regularly assess and refine your approach to meet changing business needs and technological advancements.

The Next Generation Intelligent IT Infrastructure

 

The rapid adoption of cloud computing, big data, and IoT devices proliferation contribute to the increasing complexity of business IT environments today. These and other key trends are challenging organizations to effectively and efficiently manage and secure their IT environment and to assure IT service levels and achieve business success. It doesn’t matter whether it’s hosting or outsourcing your own hardware to a colocation. The first question from customers is always: How safe is it to give your own data to someone else? Hardware, software, infrastructures, either of a start-up of a big enterprise, everyone needs the latest, high-quality, and powerful IT. But of course, these facilities come with an important amount of financial resources.

 

In addition to that, today’s IT infrastructures are being overwrought to the breaking point by new technologies and applications, such as requirements of controlling mobile devices, maintaining visibility into virtualized resources and services, including on-premise, cloud, hybrid-cloud, virtualized, distributed, and mobile components, achieving increasingly demanding SLAs for critical business applications and so on. Managing IT services and automating all aspects of IT management in remote and distributed environments with ease is often labor-intensive and costly for organizations because their available IT management tools are often poorly integrated. Effective IT service management becomes more challenging when some resources are on-premise and some are in the cloud.

 

This post outlines what IT professionals should look for when determining the enterprise legacy infrastructure transformation and make it ready for the digital future.

 

    • Even in 2020, many enterprises still use outdated systems, without considering that they can be exposed to crashes any time and they can be left with no backup plan!. If the X software worked perfectly fine for years, it doesn’t mean that you can run it for life. Outdated software applications can, unfortunately, hurt your business and waste time by slowing down production, wasting money in the long run, and even increasing vulnerability to security threats. Thus, one should not ignore or underestimate the hidden costs of legacy software.
      Research indicates that costs related to maintaining legacy software can exceed the original development budget in just 5 years and take up as much as 75% of the IT budget. In addition to that, the estimated average cost of a data breach is $4 million according to IBM.
      So instead of being stuck with your old software, letting new opportunities in your industry go unnoticed, you need to follow industry trends by making sure that you are focusing 100% on your business demands. This creates more business openings for you and you can take over your market share.

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    • Call it a digital transformation strategy or call it smart business, by removing unnecessary software your company can re-organize your IT infrastructure to align with existing or new business goals.  As enterprise licenses aren’t cheap and every single seat is worth from hundreds to thousands, a regular software audit allows you to cut the cost of unused software and potentially save millions a year.

 

    • Despite all of the technology at our disposal, many enterprises still rely on manual, repetitive tasks in industries such as transportation and logistics, financial services, manufacturing, insurance and finance, and accounting. Mostly the reason for performing manual tasks instead of opting for automation is because old legacy systems are difficult to integrate with modern applications. By automating every manual, repetitive task to the company can multiply efficiency and profitability, increase workflow efficiencies, and freeing up their staff for higher-value work.

 

    • In Cloud computing ear, the business landscape is revolutionizing. Cloud computing offers increased flexibility, efficiency, accessibility, scalability, and collaboration. Plus, cloud computing can help you get your entire staff on the same up-to-date software. The biggest concern for many IT teams has been tackling the growth of data. If your organization is still not taking advantage of the cloud, it’s time for an IT infrastructure upgrade. This shift will not only give you the increased processing power and data storage your company needs, but it will also give your staff the consistency, flexibility, and improved collaboration tools to help you get the most from your technology.

 

Sources:

Accenture: Intelligence unlocks vision

Multi-Cloud: Tips to Develop an Effective Cloud Security Strategy

The term security encompasses more than just protecting a company. A holistic security strategy supports all business processes instead of limiting them. In order to implement a holistic cloud strategy, suitable security tools must be integrated and responsibilities must be clearly assigned in order to avoid misunderstandings and to be able to defend the complex cloud environments against cyber-attacks. As the complexity is increasing, more and more companies are realizing that a single cloud environment is not a beneficial approach for the long run. Whether private or public, every cloud service offers different tools and options, from advanced machine learning tools to affordable storage space prices.

 

Cloud enables companies’ greater agility and scalability, higher performance, and faster access to innovative technologies, all of which help a business to gain a competitive edge by allowing them to be effective in today’s digital market. Knowing that the multitude of cloud services opens up many options for optimizing individual business processes, the multi-cloud world is the new normal for many enterprises. Companies are pursuing a cloud strategy that takes a multi-cloud environment into account. This requires a uniform security platform that carries out security controls and compliance for hosts regardless of the cloud provider or the deployment model used, in order to meet the requirements of the several clouds.

 

Multi-Cloud Tips to Develop an Effective Cloud Security Strategy

 

Choosing a persuasive or strong cloud security provider depends on the company’s ability to address security controls like compliance and privacy issues, protect the data by security measures and few tests from malicious threats, hijacking, etc. Additionally, cloud security is a shared responsibility between the provider and the customer. In the shared responsibility model, there are basically three categories of responsibilities: responsibilities that are always those of the provider, responsibilities that are always those of the customer, and responsibilities that vary depending on the service model: Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), or Software-as-a-Service (SaaS), such as cloud email.

 

Here below are few tips that can be helpful to develop an effective multi-cloud security strategy:

 

  • Data protection should be the highest priority

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The main topics in IT security have not changed fundamentally in recent years. Even in a multi-cloud environment, many of them continue to play a major role – but the weighting has shifted with the General Data Protection Regulation (GDPR). Data protection is now at the top of the priority list for European companies. And with the passage of the “Cloud Act” adopted in 2018, things became even more complex for European companies. Therefore, using only national cloud providers isn’t the only solution. Much more important is the question of which workloads are being processed. This means that non-critical applications that do not involve any personal data can continue to run in international data centers of cloud providers.

 

  • Encrypt data consistently

No matter where companies store their data and whether this is to be classified as critical or not – there will always be people who try to overcome barriers. Encryption should therefore be a standard in every company. Consistent encryption on three levels is ideal: the transport route, the storage, and the data itself. The current trend is towards on-the-fly encryption – that is, only users with the correct key are authorized to access information. If you close an open file, the lock will snap shut again. In addition to the encryption, organizations must perform an inventory of security vulnerabilities that they have and those they had in the past because understanding them clearly can help appropriately to shape their organization’s cloud security efforts in the future. So, IT managers must ask the following questions while defining the vulnerabilities: What kind of attacks can the vulnerability of their organization attract? What vulnerabilities does the industry deal with currently? What kind of security threats are they unprepared for?

 

  • Identity and access management

Anyone who works in a multi-cloud environment usually accesses countless cloud services from various providers every day. That is why professional Identity and Access Management (IAM) is also a must. In this way, companies prevent employees from using the same (sometimes insecure) password for every service, for example. Without a comprehensive IAM plan, an organization is certainly more vulnerable to attacks and data breaches. Thus, integrating the right IAM strategy with an evolving multi-cloud architecture will help protect threats and ensure that the right users get access to the right information when they need it.

 

  • Transparency and scalability

The strength of a cloud-based enterprise environment lies in its scalability and elasticity. However, using multiple platforms in a multi-cloud approach often leads to an unpredictable data flow, resulting in a higher level of complexity, particularly security issues. Therefore, multi-cloud security must be integrated to work effectively. The integration of security tools enables cross-platform transparency and consistent security. The cloud security architecture must also be dynamic, flexible, and able to move with cloud workloads and applications as they expand.

 

Undoubtedly the digital transformation is leading the transition to multi-cloud networks and requires strict security management. By integrating the native security features of all clouds into the multi-cloud security framework, companies can multiply their cloud security. This is the only way to protect valuable data, workflows, and resources while meeting the challenges of performance, scalability, and complexity of a constantly evolving multi-cloud environment.

3 key benefits of Public Cloud for E-commerce

Is Your Public Cloud Data Secure?

The pace of technological progress is rising, hardly a day goes by without we witness critical changes or transformation in all sectors. In the past, we had to physically rent a space to sell our goods, but Ecommerce emerged and offered companies the opportunity to sell items online without having to rent a store like before. Additionally, with the COVID-19 crisis, we’ve witnessed an expansion of e-commerce from luxury goods and services to everyday necessities.

 

Ecommerce in Belgium was worth € 10.26 billion in 2020. That’s a decrease of 10% compared to 2019. Of course, the decline has everything to do with the coronavirus outbreak. Belgians bought far fewer services online but ordered more products. The corona crisis has massively accelerated numerous developments and trends that concern manufacturers, brands and retailers. Customers place more value on personalized offers, good service, and availability.

 

These days, many more e-commerce companies, especially small and medium-sized businesses are also taking advantage of the benefits of cloud computing. Businesses are recognizing the advantages of investing in cloud computing technologies for their massive opportunities such as efficiency, reliability, scalability, improving availability, global rollout, agile development, and business continuity. Ecommerce leaders are accelerating their journey to the public cloud as the future of e-commerce lies init.

 

Companies that want to sell successfully online in the long term are required to use technological resources efficiently. A suitable e-commerce platform enables a comprehensive and flexible process independent of the cloud provider and commerce platform to manage all operations related to online sales of products or services. Companies can solve their core problems, such as lack of resources and excessive costs by getting an external partner with in-depth e-commerce expertise and application know-how in the early stages of an e-commerce project.

 

Manufacturers and brands from a wide range of industries are recognizing the opportunities related to increasing their direct sales (D2C) and are building their own e-commerce channels apart from retail. To achieve these results, companies are confronted with challenges in the implementation and development phase on the technical side. For small and medium-sized organizations, the most common hurdles are the lack of resources and the people to operate an e-commerce system – for processes, task arrangement, technology, and organization – and the often-high costs of an e-commerce operation that offers reliability, scalability, and high availability.

 

The problems in implementing and maintaining the technical infrastructure are countered by customer requirements, which are increasing enormously in e-commerce. More and more users are using their mobile devices to shop and expect high-resolution images, videos or virtual reality integration, which is what sophisticated product data management is all about and requires high scalability and agility in development. It’s the main reason why the cloud is becoming more and more relevant for technologies and applications related to e-commerce. The public cloud in particular offers three key advantages for e-commerce.

 
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Scalability during peak loads

Learning to manage peak traffic times is critical as you grow because even some of the biggest brands sometimes struggle to keep up with traffic. The infrastructure and platform must be able to cope during peak times like Black Friday or the week leading up to festive events otherwise there is a risk of negative effects on the user experience, the conversion rate, and customer loyalty. Public cloud solutions offer the possibility of autoscaling, which enables additional computing and storage power to be accessed within seconds and traffic fluctuations to be dealt with. This scalability ensures consistently good performance by handling demand spikes effectively.

 

Agile and secure development

In the cloud, unlike on-premises, the required infrastructure, such as test systems, is available as Infrastructure as a Service (IaaS) within minutes. There is no lead time or IT ordering processes. Adjustments can be made at any time from anywhere and in some cases even automatically – especially for the user experience, it may be necessary to switch new features live quickly. The public cloud leads the way when it comes to agility and speed. Public cloud solutions help speed up the application development process; enabling you to flexibly meet end-user needs. By opting for public cloud, you can focus on what you do best, create value and drive revenue, rather than spend time managing your IT infrastructure and platforms. Today, analysis shows that the public cloud is more secure than its private counterpart. As large public cloud providers simply cannot afford security breaches, they make big investments in security. They offer more security, as it is based on proven and reliable platforms and providers can maintain their conformity with the GDPR, for example, via certificates.

 

Performance across national borders

A global rollout or expansion of e-commerce to other countries can be achieved quickly and inexpensively via the public cloud. The content is delivered via a network of edge servers so that users from other countries can access data. The globally available infrastructure means the improved performance of your website by securely delivering data, videos, applications, and APIs to customers globally with low latency and high transfer.

 

Conclusion

Cloud infrastructure offers e-commerce businesses good incentives. Cloud services are enabling e-commerce companies to reach their goals and provide a customized experience to the customers. In order to be successful in e-commerce in the long term, companies are well-advised to use the full potential of all technological possibilities. It is important to ensure that the entire value chain from planning to implementation, operation, and optimization of an e-commerce solution is strategically covered.

Moving to a public cloud is a critical business decision. Get in touch with our experts if you wish to bring flexibility, agility, scalability, and reliability to your business!

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