Security and Remote IT Management in 2021

The pandemic has forced many companies to modernize and adopt alternative ways to work. The digitization of the work environment has accelerated significantly in 2020. Home office and remote work continue to be an important part of the worldwide economy. For many IT professionals and managed service providers (MSPs), remote management always existed as a part of their business, especially in international companies as offices are often distributed across the globe. Mostly in these so-called “distributed companies”, service providers are not always on-site with their customers, and it is much more convenient, efficient, and effective for them to support their customers remotely.

 

Since the COVID-19 pandemic more and more employees are working from home. More than half of the workers who have started working from home since the pandemic had no prior experience with teleworking. In terms of remote management & monitoring, it’s very different and challenging to manage someone who works in an office environment vs working from home.

 

Typically, employees access IT systems from a controlled environment, such as from within an office on a known and trusted network. But when IT staff works from home, they use personal uncontrolled devices or shared computers on uncontrolled networks to access sensitive corporate or government information, for which compliance regulations often apply. It becomes challenging for IT admins to manage several branch offices, each with different requirements and safety measures, instead of managing a central location. Home networks are less secure than office networks and have weaker protocols with higher chances of cyber-attacks unless proper measures are taken. A single vulnerability can crash a network and put an entire company at risk.

 

Remote worker management checklist:

With many organizations extending their work-from-home policies, security practices are more important than ever. FBI has reported a 400% increase in cyberattacks since the outset of the COVID-19 pandemic, ransomware attacks are increasingly targeting SMBs. It is therefore imperative that security teams get better at controlling network access.

At a minimum, IT professionals should apply here below tips to not only protect their systems from cyber intrusion but also to secure their remote environments for employees or customers and better educate end-users about the risks.

 

  • Educate about phishing threats: 91% of successful data breaches start with a phishing attack, which means almost all cyberattacks are instigated from a malicious link or attachment that is only effective if an employee hasn’t been educated/informed about risks and fraud related to the scam. It is important to keep employees informed of the latest threats and train them to remain vigilant towards cyber threats. Cybercriminals are currently exploiting the fear of COVID-19 by focusing on relevant topics. Through understanding the problems with their current security strategies, employees can improve their habits and help form a strong security perimeter for their organization.

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  • Integrate a patch management program: Patched software is safe software. It’s a process of managing a network of computers by regularly performing patch deployment to keep computers up to date. As it’s important to prevent employees from running old versions or even end-of-life software at home. Exemplary technology partners make it possible to automate the installation and updates of the software via third-party providers. Patch management fixes all vulnerabilities on your software and applications that are susceptible to cyber-attacks, helping your employees strengthen their cybersecurity.
  • Enhance your home wireless network: When protecting home networks, it makes sense to think a little outside the box. For example, how secure are the employees’ router settings, and which IOT do they use that are connected to the home network? Wi-fi comes with lots of security issues and a vulnerable router makes a vulnerable access point. Securing home routers will allow users to keep stock of all connected devices. This requires a thorough inventory of all networked devices.
  • Multi-layered security: Keeping your business protected against cyber-attacks is a challenge therefore, multi-layer security—also known as the “multi-level security” approach to cybersecurity is the best solution for organizations. Layered security is a network security approach that uses several components to protect your operations with multiple levels of security measures. This can start with user training, followed by URL or script blocking, then file scans and integrity monitoring, and so on. Even if an attacker breaks through a line of defense, the next one is ready to stop intruders from breaching your networks.
  • Have a disaster recovery plan (DRP) ready: If all else fails, a robust disaster recovery plan will ensure you get up and running as quickly as possible. It’s a well-documented and structured approach that describes how an organization can quickly resume after an unplanned incident. It must include a plan for business continuity, protecting sensitive data, minimizing financial losses and disruption for end-users, and a plan for responding to incidents to comply with all relevant regulations. Similarly, companies should ensure that their technology and service providers understand the importance of protecting this type of unknown environment.

 

At this point in time, nobody knows what the “new normal” will look like. For many companies, the biggest challenge lays in finding the right balance between remote and in-office work, followed by learning how to manage remote teams and facilitating effective collaboration. All these skills will take time to master as IT professionals are learning and adapting as they go. Companies must ensure security and business continuity at the same time in this new hybrid world.

Cybersecurity Trends to watch for in 2021

What are the trends for cybersecurity in 2021

The fastest-growing cyber-attacks numbers illustrate the challenge of ensuring resilience and continuity in a connected world. Additionally, the COVID19 outbreak has changed the entire situation of the economy and created confusion for businesses/industries around the globe. In order to protect the health of employees and respond to the health restrictions, companies that have never done remote work now also started working remotely.

 

Most organizations are getting better at preventing direct cyberattacks by improving the basics of cybersecurity and the main focus is on cyber resilience. With the cyber-resilient strategies in place, businesses assemble the capabilities of cybersecurity, business continuity, and enterprise resilience. These well-thought strategies help to quickly detect cyber threats and minimize the damage and continue to operate under attack.

 

The year 2020 has proven unpredictable and challenging from multiple perspectives. Among those challenges is a long list of cyber-attacks. Following the rise of remote working, cybercriminals are more than ready to seize opportunities to exploit security weaknesses for monetary and disruptive gains.

What threats are expected in 2021? How could the cyber threat landscape evolve?

 

Challenge n°1: Work from home

 

The COVID-19 has changed the work environment in unexpected ways. The obligation to socially isolate has forced innovation in how we work, as businesses and governments to maintain the continuity of operations. This resulted in a massive shift to remote work. Personal devices and home networks are being used to log in from home on business infrastructure. As increasing numbers of employees work from home with their personal devices, enterprise IT security operations become less effective and are unable to shield devices and infrastructure against any compromise and disruption through phishing campaigns, the spread of malware, faking official websites, etc.

 

A study sponsored by IBM Security and conducted by Morning Consult, interrogated 2000 working remotely Americans find out that more than 80% of respondents either rarely worked from home or not at all prior to the pandemic, and, more than half are now doing so with no new security policies to help guide them. This shift to working from home has exposed new security risks and has left nearly 50% of those employees worried about impending cyber threats in their new home office settings.

 

Many businesses will continue to suffer in 2021, because a mixed work model will establish itself sustainably in organizations, with all the risks it entails. Thus, if your company is to gain value from the remote work, your IT department must become more agile by pivoting their organizations to enable pervasive and safe remote working.

 

Challenge n°2: Automation

 

Automation is another emerging challenge in the desire to achieve high flexibility and diversity through remote working. Learning how to maintain productivity by automating activities is one of the top priorities of 2021. The primary reason for automating mundane and repeatable tasks is to allow people to shift focus to problem-solving activities. Thus, from a cyber-security point of view, automation is the only way to reduce the volume of these modern automated cyberattacks and enable faster prevention.

 

Attackers will continue to use automation to move fast and deploy new threats swiftly. Therefore, by allowing a faster risk and anomalies analyze, faster detection and intervention can be done. A next-generation security platform can assist your IT teams to rapidly analyze data, turn unknown threats into known threats, create an attack DNA, and automatically create and enforce a full set of protections through the organization to stop the attack lifecycle. Employing automation as part of your cybersecurity efforts is the only way to keep up and defending against automated threats efficiently.

 

Challenge n°3: Artificial Intelligence Threats

 

There’s been a lot of buzz around Artificial Intelligence for the past few years, and now it’s playing an important role in many sectors such as banking and financial services, logistics and transportation, retail, automotive, healthcare, education, and even cybersecurity. And it will continue to gain popularity in 2021.

 

With cyber-attacks growing both in complexity and volume, traditional methods to identify threats and malware are not enough. In a business world where customers’ privacy and data protection are vital, cybersecurity issues are becoming a day-to-day struggle for businesses around the world. With AI, cybercriminals can devote less time and effort in coordinating a large attack on an organization’s data system.

 

Companies need to sharpen the focus on a strong cybersecurity culture and adopt a risk-based approach to security. As recovering from security breaches is time and money consuming, companies have started to invest in AI to better detect and automatically block cyber attacks.

 

Challenge n°4: 5G

 

5G is an advanced wireless network technology developed based on 802.11ac IEEE wireless standard. It promises to provide significant opportunities to transform organizations across industries and geographies by providing higher data exchange speed and performance, real-time functions, and wireless connectivity to avoid the risks of wired solutions. Business communications will be enhanced and connectivity tailored to every industry.

 

However cyber threats pose great risks to businesses and industries transitioning to 5G.  As the 5G digital environment opens the door for miscellaneous players beyond traditional cellular networks that are looking to transform their ecosystem through 5G, security often falls short. It’s essential to have a 5G security reference document ready to help detect and prevent cyber-attacks. Before any transition to 5G, infrastructure, as well as industries, must be able to protect their 5G networks and be prepared at any time to deal with the impact of cyber threats.

 

 

Sources

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Most Common Hacking Techniques Used by Cyber Criminals

In 2017, the world went head over heels: several cyberattacks caused billions of dollars worth of damage. Global market leaders and global logistics giants first became aware of security vulnerabilities in their systems and the vulnerability of their Operational Technology (OT). NotPetya and Petya, WannaCry and the Industry malware have shown that no industry is immune to serious attacks.
Fixing known IT vulnerabilities should be a standard practice in business – but often it is not. The processes between IT security and IT operations do not always work smoothly. If and when patching, no one is subjected to control. And then it happens: Malware spreads in minutes across the world, business processes come to a standstill and companies are overnight in the focus of international coverage. It “burns” from now on equal to an unknown extent.

 

Cybercrime is becoming an increasingly profitable business through automated and low-budget tools used by hackers. For example, a research conducted by IBM shows that global cost of data breach only in 2017 was $.141 million.The success of companies, in nowadays digital competitive era, depends on smoothly functioning IT systems. But new methods of attack require flexible, reliable protection measures. What precautions the seven most common attack techniques fend off, shows this article.

 

 

Widespread networking and digitization enable malicious attacks in a new dimension by exposing applications, business data, operational infrastructures, and the reputation of even well-known global companies. Hence, some IT security officers and board members had to take their hat off because of serious incidents. The cybercrime challenge is often intensified by reduced IT budgets and resources. Many organizations are no longer equal to today’s onslaught of cyber-attacks.

 

Recent attacks

 

Although cloud-based applications offer many business benefits, they also create a wealth of complex challenges and new risks. Hackers feel at ease in this fast-paced, ever-evolving environment. Often, they fool the attack on a specific target – and strike in a completely different place. To do this, they use seven techniques to cause maximum disruption and maximize their profit. These are malicious bots, web fraud, phishing, malware, DDoS, credential stuffing and ransomware.

 

  • A malicious bot is a malware designed to steal information or infect a host which is often used well before the actual attack. It helps to later distribute the malicious code or is part of an exploit kit. According to Verizon’s latest Data Breach Investigations Report, botnet attacks were used in 77% of web application security breaches. Click here to read 5 top botnets attacks of 2017.

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  • Web-based attacks are those that make use of web-enabled systems and services such as browsers and their extensions, websites including CMS and the IT-components of web services and web applications. In this type of fraud, hackers often resort to man-in-the-browser injection and distribute a trickbot via phishing, drive-by-download or SMB ports. Then a Java script is inserted into the e-commerce or banking pages in the user’s browser. This way, attackers gain credentials and can rob bank accounts.

 

 

  • Phishing email messages, websites, and phone calls are designed to steal money. Cybercriminals can do this by installingmalicious software on your computer or stealing personal information off of your computer or trick their victims into clicking on a link that infects their system with malware. Alternatively, the link points to a fake website that steals personal information. Last year the total share of spam, only in mail traffic, was 56.63%.

 

 

  • In Credential stuffing type of hacking, hackers secure user credentials by breaching a system, and then attempts to use those credentials with other systems by using automated tools. Users who use same passwords for different accounts and use multiple times are likely to have their credentials stolen.

 

 

  • DDoS attacks range from a reckless prank to targeted actions for protest or revenge, to theft or blackmail. Ransomware is also a major problem here, encrypting the victim’s data and demanding ransom for decryption. Attackers often use easy-to-access DDoS tools that interfere with service availability and enterprise performance. There are currently four major attack types: TCP Connection Attacks, Volumetric Attacks, Fragmentation Attacks, Application Attacks. The most dangerous DDoS techniques combine volumetric attacks with targeted, application-specific attacks.

 

 

Possible Countermeasures

 

To guard against these attack techniques, security experts recommend a robust Web Application Firewall (WAF) as a safeguard against cyber-attacks. A modern WAF allows the victim an offensive counter-stroke with sophisticated bot detection and prevention. This is crucial because most attacks are started by automated programs. A WAF assists the security team in identifying login attempts that are not made through a browser. It analyzes the behavior and takes into account factors such as the location of the IP address, the time of day and the number of connection attempts per second.

WEB APPLICATION FIREWALL

With the right WAF solution, your organization gains a multilayer defense that uses both direct and indirect methods for preventing and mitigating bot damage:

  • Direct: The direct method works by actually detecting and responding to bad bots using threat intelligence and bot classic cation for newly discovered bots.
  • Indirect: Indirect protection mitigates or thwarts the actions of bots (e.g. account takeovers), without having to actually detect the bot itself. A combination of both delivers comprehensive protection of your enterprise’s critical web assets.

 

Also important: The data in the browser and in the mobile application must be encrypted throughout. Then the information remains protected during both use and transmission, and each interception attempt yields unreadable data. As an added security measure, encryption of the form parameters on the client side can be enforced. Automated tools for credential stuffing then have difficulty completing the login page correctly. When the bots provide unencrypted credentials, a system alert is triggered informing the security team that a credential stuffing attack is taking place.

In addition, companies should define policies that allow users to change their passwords on a regular basis and report potential incidents and attacks to the IT department. This is true even on suspicion that you have just clicked on a malware link or received a phishing email.

 

Conclusion

In the race between companies and cybercriminals, a fast and reliable detection of threats is crucial. Greater transparency, context knowledge and control are therefore essential for the protection of infrastructures, applications and sensitive data. Companies need to adapt their strategy to protect applications with modern security tools and focus their resources on warding off attacks by malicious hackers. Only then will your business run smoothly, quickly and safely.

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