Why is Change Management mandatory for Digital Transformation?

The topic of digitization is omnipresent – and is discussed daily in the media. Digital technologies and their unlimited availability via the Internet are fundamentally changing companies. These technological transformations are altering the world of work as never before. The combination of machines and humans is leading to unimaginable innovations. Forcing companies around the globe to reinvent/revolutionize their business models, redraw the boundaries between industries, and create new interfaces for the customer with the help of digital technologies.

 

These digital advancements are the main motive for companies to adapt and deal with the changes in their work environment. Although digitization is now almost in part of everyday life – it brings changes that trigger fears among many employees. Dealing with such changes in companies can be a hurdle without well-defined change management.

 

Change Management is the general term used to describe the approaches that businesses take when making both short and long-term organizational change, both of which are often necessary for businesses that want to survive and be successful”. Sustainable change management must keep an eye on social and economical challenges. It must not only take into account the digital transformation but also acknowledge the society and demographic changes as well as productivity and social demands.

Change Management helps your Business

Think globally, act locally. Worldwide companies are increasingly doing business in an international context. Therefore, change management must also be able to control, learn and act across cultures and nationalities.

Change is inevitable and is nature’s law. Management often finds it challenging to make employees adapt to the change quickly and often underestimate their employees which results in the downfall of even the biggest business empires. The key question from the company’s point of view should be: How can we ensure, in a continual state of change, that the employees actually have a sustainable mix of skills, to get the best from them, to achieve strategic goals?

 

Following are some easy ways for you to help your employees adapt to change in the workplace:

 

  • The company’s culture influences the pace of innovation within the organization because digital transformation requires both executives and employees who are willing to take risks and seize opportunities. Therefore, the focus must be put on the corporate culture before opting for any corporate changes or every transformation. Employees must be well prepared to accompany the change and support the new digital strategy for the long term.

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  • With digitization, the challenges faced by employees are also changing rapidly. All members of the organization are equally involved in realizing a shared vision. This means that companies are responsible for ensuring that their workforce meets the requirements of tomorrow and develops relevant skills. A training model for employee development in the digital transformation must be elaborated, with which skills are built up in a sustainable and targeted manner. Additionally, everyone at different levels of the company and in different project teams works together to build trust, promote transparency and involve all employees.

 

  • Change is inevitable, it’s not a single project with a beginning and end. As technology is constantly evolving; current processes have to be constantly adapted. Digital businesses never change the company’s core values ​​or offerings. Instead, it is about developing a networked work culture and acquiring digital tools that support the company’s strategic goals. Thus, it is also important for employees to keep learning and developing.

 

In the current digital transformation landscape, the capability to address and adapt to change within an organization is becoming an essential element of survival for worldwide businesses.  If your company is preparing to undertake digital changes or struggling to manage them, Feel free to reach out to our consultants that offer a wide range of business and technical know-how as well as the necessary instinct to solve the individual challenges of your organization. We can’t wait to help you find success.

Business Process Automation Trends 2021

As 2020 is slowly drawing to a close, it is time to discuss future trends in (industrial) automation that are likely to have a significant impact in 2021. Based on the current facts, conclusions can be drawn that artificial intelligence and automation will bring steady innovation for companies of all sizes and from all sectors. During 2020, automation technologies have experienced a substantial boom especially due to the covid19 pandemic. Industrial and manufacturing operations have been massively evolved with the integration of machine learning and robotics. In fact, companies and industries are no longer fully dependent on a human workforce for simple, complex, manual, and repetitive tasks. They are gaining a competitive advantage with digitalization and IoT.

Here below are the top emerging trends to watch in automation for upcoming years:

 

  • RPA and business workflows

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RPA isn’t new, many companies use this technology to automate their routine tasks. RPA as an industry is growing exponentially– the global robotic process automation market size is expected to reach USD 10.7 billion by 2027, expanding at a CAGR of 33.6% from 2020 to 2027 – Grand View Research. RPA used in the automation of manual and low-value repetitive tasks, such as data entry (order, invoice, etc), looking up information in databases, typing in updates, prepare a template, run and download reports, read and reply email, send emails to follow up with customers, etc. is passed. During the pandemic, organizations realized their technological backwardness and the risks associated with a further delay in digitization.

In 2021 everything will revolve around business workflows. The call for digital transformation is growing and ensuring streamlined, smooth processes that delight both customers and employees. To achieve this, companies are increasingly targeting intelligent RPA solutions. Because many processes in companies are still only partially automated – if at all. It will therefore be about making RPA technology even better usable in the future. With the integration of Cognitive RPA along with other intelligent components, business processes that require human reasoning or decision-making can be automated.  A robot cannot, therefore, decide on its own to add a new dimension to the process that has not been precisely defined before. This is the only way to automate business-critical workflows end-to-end, for example.

 

  • Automation and Cyber-Threat

In order to protect against automated modern cyberattacks, organizations will be incorporating automation into cybersecurity efforts. Automation plays an important role in defense against threats. Modern automatisms will increasingly develop their effect in the fight against the threat by reducing the volume of threats and allowing faster prevention of new and previously unknown threats.

If implemented appropriately, providers of cloud platforms can take action against cybercriminal groups that use trusted services for malicious attacks. In the past, it has been observed how legitimate websites – for example, Microsoft365 or Google Drive – have been imitated in order to steal data entered by unsuspecting victims. With the right tools and validation technologies, automation can aid in the prevention of successful cyberattacks and track down such fake login pages – with the aim of counteracting the risk.

 

  • Digital employees

As the ongoing global pandemic, has triggered an acceleration of a digital working environment, business leaders are learning lessons to apply to their futuristic organizations. Remote work is here to stay; thus, many organizations were forced to tap into their technologies and pushed creative ways of leveraging them to ensure business continuity. Businesses around the globe are exploring how they can implement and strengthen their digital strategies and unleash the true power of Technology – not just from a technology and environment perspective but from leadership, change management, and career-growth perspectives, as well. Companies are preparing themselves for the hybrid future or work by investing heavily in the tools needed to work remotely and prioritizing tech and digital infrastructure investments that support sustainable remote/hybrid work.

While no one knows exactly what the future holds for us, according to Forrester, companies are investing a lot in an “anywhere-plus-office hybrid” model in which more people will work outside the office more of the time. Therefore, it’s certain that remote working will play a major role in how the workplace will evolve in the coming years and will continue changing the way we work.

 

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